Kristine Santella

Observer
DISC Type : ci

North America Learning Business Partner at Sanofi

Greater Philadelphia, United States

Overview

Kristine is the North America Learning Business Partner at Sanofi, focusing on leadership development and customer-facing skills. With a background in Biomedical Engineering from Drexel University and experience in quality assurance, she brings a unique, analytical perspective to her role in training and employee development within the pharmaceutical industry.

She is passionate about creating impactful learning experiences and frequently travels to different company sites to connect directly with learners. Kristine is dedicated to her own professional growth, feeling reenergized by attending industry conferences like LTEN to discover new and engaging training activities.

Kristine successfully transitioned her career within Sanofi from Senior Quality Assurance Manager to a leadership role in Learning & Development.

Personality Overview

Assertive

Value Driven

Example Seeker

They are generally good communicators and can be hard to convince.  They ask a lot of questions and rely heavily on information and collaterals. They can sound friendly and charming but can quickly change gears to become inquisitive and probing.

Topics They Care About

Leadership Development
She frequently facilitates and co-leads leadership development programs and workshops for top talent at Sanofi.
Learner Engagement
Her focus is on creating "new and engaging activities" and making real-time adjustments to content to bring the most value to learners.
Training Facilitation
She often facilitates training sessions and workshops, showing a hands-on approach to employee development.

Media Appearances

Kristine has no verified media appearances

Work History

4-2025
North America Learning Business Partner at Sanofi
11-2024 - 4-2025
Associate Director of Leadership & Customer-Facing Skills at Sanofi
11-2022 - 11-2024
Learning and Development Manager at Sanofi
5-2021 - 11-2022
Project Specialist at Sanofi
7-2019 - 5-2021
Senior Quality Assurance Manager at Sanofi

Education

2010 - 2015
BS/MS in Biomedical Engineering from Drexel University

More Information

Social Presence :

Prographics :

Exp : 12 Location : Greater Philadelphia, United States Job Level : N/A Designation : North America Learning Business Partner at Sanofi
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Insights For Selling To Kristine

During A Call Or A Meeting

DO's

  • Persuade objectively how your product will help them achieve their goals
  • Ask them questions to understand their needs better while staying affable
  • Invite them for a social do but don’t rely solely on the relationship

DONT's

  • Don’t brush off any concerns, take all questions seriously
  • Don’t rely excessively on your relationship with them to win the deal
  • Don’t try to rush them into a decision, provide all necessary information first

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Kristine is

  • Proven value, strong testimonials are important for them, rapport can impact decisions a little.
  • Will you ever get a clear answer from Kristine

  • They are practical and friendly, don't expect a clear-cut response often.

Insights For Deal Planning

    How fast (or slow) will Kristine move?

  • They like to be detailed and take their time to arrive at decisions.
  • Can Kristine take some risk or not?

  • They weigh all decisions systematically and are unlikely to take many risks.

You And Kristine

Personality Compatibility


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