Kryssia Villalta

Critic
DISC Type : C

Salescloud Consultant & Business Analyst at Digital Partner

San Salvador, San Salvador, El Salvador

Overview

Kryssia Villalta is a Salesforce Business Development Manager and certified Business Analyst at Digital Partner, with over 10 years of experience. Holding five Salesforce certifications and a Slack certification, she has managed large-scale IT projects in banking, telecommunications, and logistics. She earned a Masters degree from Universidad Francisco Gavidia.

Kryssia is passionate about fostering the technology community in Latin America. She actively contributes to local Salesforce groups and emphasizes creating genuine human connections through her work, showing a deep commitment to both the technology and the people within the ecosystem.

Unique fact: She is a contributing author for SivarForce, a Salesforce community in El Salvador, writing on strategic topics.

Personality Overview

Negotiator

ROI Driven

Precise

They prefer to analyze logically and value objective facts over emotions.  They like to take decisions independently and do not seek others' support often. They are quite likely to negotiate on pricing or other key terms.

Topics They Care About

Nearshore Salesforce Teams
Writes articles on the benefits of outsourced and nearshore Salesforce support teams, a key focus in her recent professional posts and publications.
Salesforce Ecosystem
A 5x certified Salesforce professional who is highly active in the community, attending events like Dreamforce and engaging with other enthusiasts.
LATAM Tech Community
Demonstrates a passion for supporting and connecting with Salesforce partners and developers specifically within Latin America, including the community in El Salvador.

Media Appearances

Kryssia has no verified media appearances

Work History

10-2021
Salescloud Consultant & Business Analyst at Digital Partner
8-2018 - 10-2021
Salesforce Admin & IT Project Manager at Silverline Central America
12-2015 - 7-2018
IT Project Manager at Citi
3-2014 - 11-2015
Gerente de Proyectos at SERFINSA Servicios Financieros, S.A. de C.V.
8-2011 - 11-2013
Service Center Supervisor at Millicom (Tigo)

Education

2011 - 2012
POSGRADO EN DIRECCION ESTRATEGICA EN ATENCION AL CLIENTE from ISEADE/ FEPADE
2009 - 2011
Master's degree from Universidad 'Francisco Gavidia'

More Information

Social Presence :

Prographics :

Exp : 13 Location : San Salvador, San Salvador, El Salvador Job Level : Mid-senior Designation : Salescloud Consultant & Business Analyst at Digital Partner
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Insights For Selling To Kryssia

During A Call Or A Meeting

DO's

  • Be formal and objective, they will appreciate it more
  • Don’t forget to mention how you compare to competition on both features and pricing
  • Leverage facts and figures wherever possible; use percentages, numbers etc.

DONT's

  • Don’t try to give too many examples of other users, they like to make their own decisions
  • Avoid pushing them too much to involve other stakeholders unless it is critical
  • Make extra effort to not seem pushy or confrontational

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Kryssia is

  • Proof of ROI, low pricing and objective proof points are the important factors for them.
  • Will you ever get a clear answer from Kryssia

  • They do not mind saying no if they believe that it is the right decision.

Insights For Deal Planning

    How fast (or slow) will Kryssia move?

  • They are neither the fastest nor the slowest decision makers, they are somewhere in the middle.
  • Can Kryssia take some risk or not?

  • They can bear some risk if their analysis backs the decision.

You And Kryssia

Personality Compatibility


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