Kumaresaan Siva in

Kumaresaan Siva

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IT Service and Regional Analyst at Herbert Smith Freehills
📍 Ampang, Selangor, Malaysia

Kumaresaan Siva is an ITIL process, IT & Retail Hardware/Software, and IT Incident expert with experience in project and support management. He has worked with companies like Kering and Herbert Smith Freehills, focusing on end-user support and system operations.

He is passionate about continuous learning, particularly in network/application developments and technical sites, and holds certifications in Heartsaver First Aid CPR AED and Microsoft Azure Fundamentals. People often call him proactive and a skilled troubleshooter.

Kumaresaan received a Deans List award for academic excellence with a GPA of 3. 5 and above.

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Experience
6 Years
Current Role
IT Service and Regional Analyst
Location
Ampang, Selangor, Malaysia
Personality Overview

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Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Kumaresaan cares about

IT Service Management
With experience in IT Incident and End User support, he actively discusses ITSM and ITIL, emphasizing asset management in retail and automotive industries.
Digital Transformation
He believes asset management plays a big part in cost management as organizations move towards digitalization, indicating an interest in broader digital initiatives.
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Career

Work history

8-2022 - 1-2024
IT Service and Regional Analyst
Herbert Smith Freehills
5-2022 - 8-2022
IT Specialist
BonusLink
11-2020 - 5-2022
IT Executive/ Project Coordinator
MyTOWN Shopping Centre
12-2017 - 11-2020
IT/ E-Commerce Executive
Genting Malaysia Berhad
6-2017 - 12-2017
IT Support Specialist
Genting Berhad
In the press

Media appearances

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Education
2013 - 2016
Bachelor’s Degree
SEGi University & Colleges
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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