Kunal Bhatawadekar

Captain
DISC Type : DS

Vice President of Operations - Asia Pacific at IWG plc

Dubai, United Arab Emirates

Overview

Kunal is a strategic global operations executive with 15+ years of experience, currently serving as Vice President of Operations for IWG in the Asia Pacific region. Specializing in quality improvement and revenue growth, he holds an MBA from HKUST Business School. Colleagues describe him as a dedicated, reliable, and hands-on professional.


He won the Global Operations of the Year Award in 2019 for achieving record-high customer satisfaction scores and 70% customer retention.

Personality Overview

Consummate Professional

Planner & Achiever

Output-Driven

Reading between the lines and seeing beyond your words comes naturally to them.  They might take some time to make their mind up but once they do, they don't change it easily. They exhibit a rare combination of being result-oriented but patient at the same time.

Topics They Care About

Global Operations
Manages operations for IWG's Asia Pacific region across more than 500 company offices, overseeing a team of over 1000 employees.
Customer Experience
Drove record-high customer satisfaction scores and achieved 70% customer retention in a previous role, highlighting a focus on service excellence.
Business Turnaround
Successfully transformed underperforming regions as a Country Manager, overhauling operations to deliver 77% net operating profit and 11% revenue growth.

Media Appearances

Kunal has no verified media appearances

Work History

10-2020
Vice President of Operations - Asia Pacific at IWG plc
1-2019 - 9-2020
Operations Director, Middle East, Greece, Cyprus & Bulgaria at IWG plc
1-2017 - 12-2018
Country Manager, Bangladesh, Nepal, Oman & Sri Lanka at Regus
8-2015 - 12-2016
Operations Director, Middle East and Africa at Regus
8-2015 - 12-2016
Country Manager, Ghana and Nigeria at Regus

Education

MBA with a Focus on Consulting and Strategy – The Hong Kong University of Science and Technology from HKUST Business School
Bachelor of Science – Focus on Hospitality and Hotel Administration – Institute of Hotel Management from Institute of Hotel Management, Catering Technology & Applied Nutrition - Mumbai

More Information

Social Presence :

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Exp : 10 Location : Dubai, United Arab Emirates Job Level : Senior Designation : Vice President of Operations - Asia Pacific at IWG plc
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Insights For Selling To Kunal

During A Call Or A Meeting

DO's

  • Suggest clear next steps with confidence, don't be vague or hesitant
  • Ask them at the end if they see a strong value prop in your product; expect an honest answer
  • Stick to your standard pitch and qualifying script, don't try to wing it

DONT's

  • Don't take their patience for granted, avoid long-winding sermons
  • Don't go over them unless you are left with no other option
  • Don't shy away from asking hard questions, but be extra polite

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Kunal is

  • Strong proof of impact and their conviction will matter the most, but they wouldn't want to act unilaterally either
  • Will you ever get a clear answer from Kunal

  • They will say no if they are not convinced but you will have to prompt them.

Insights For Deal Planning

    How fast (or slow) will Kunal move?

  • They will want to understand things well but can move fast once they have a clear picture.
  • Can Kunal take some risk or not?

  • They have good risk tolerance but are likely to think it through once or twice.

You And Kunal

Personality Compatibility


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