Kylie Laird

Observer
DISC Type : ci

Emergency Department Manager at Parkland Health

Dallas, Texas, United States

Overview

Kylie Laird is an Emergency Department Nursing Leader at Parkland Health with credentials including an MBA and MSN from the University of Texas at Tyler. She focuses on guiding high-performing teams, improving healthcare operations, and driving quality outcomes in fast-paced environments.

She is passionate about developing and empowering nurses to foster professional growth, collaboration, and a culture of accountability. She recently attended the AONL conference to continue her growth as a nurse leader and invests significant energy into mentoring others.

Unique fact: Kylie is a winner of the Culture of Safety Award, highlighting her dedication to patient and team well-being.

Personality Overview

Curious

Value Driven

Example Seeker

They ask a lot of questions and rely heavily on information and collaterals.  They are generally good communicators and can be hard to convince. They can sound friendly and charming but can quickly change gears to become inquisitive and probing.

Topics They Care About

Nurse Leadership
Her career is focused on leadership roles. She is passionate about developing and empowering nurses and recently attended the AONL nurse leader conference to continue her growth.
Healthcare Process Improvement
Previously worked as a Performance Improvement Specialist and has extensive experience in optimizing workflow efficiency and implementing data-driven strategies to enhance patient care.
Emergency Nursing
Has a strong clinical foundation and extensive experience in emergency care, holding roles from Registered Nurse to Emergency Department Manager.

Media Appearances

Pride or Problem? Parkland Health Was Again the Busiest Emergency Department in the Country. Featured in D Magazine

See Now

Work History

9-2025
Emergency Department Manager at Parkland Health
12-2024 - 9-2025
Performance Improvement Specialist - Emergency Department, Intensive Care Unit, & Sepsis Coordinator at Houston Methodist
5-2023 - 12-2024
Emergency Department Clinical Resource Nurse at Houston Methodist
4-2021 - 5-2023
Emergency Department Charge Nurse at Memorial Hermann Health System
8-2018 - 4-2021
Emergency Department Registered Nurse at Memorial Hermann Health System

Education

Master of Business Administration - MBA from University of Texas at Tyler
Masters in Nursing Administration from University of Texas at Tyler

More Information

Social Presence :

Prographics :

Exp : 9 Location : Dallas, Texas, United States Job Level : Middle Designation : Emergency Department Manager at Parkland Health
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Insights For Selling To Kylie

During A Call Or A Meeting

DO's

  • Help them realize that there is no personal risk in making this decision
  • Persuade objectively how your product will help them achieve their goals
  • Ask them questions to understand their needs better while staying affable

DONT's

  • Don’t be too objective but make sure to pad your storytelling with data points
  • Avoid making offhand commitments
  • Don’t brush off any concerns, take all questions seriously

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Kylie is

  • Proven value, strong testimonials are important for them, rapport can impact decisions a little.
  • Will you ever get a clear answer from Kylie

  • They are practical and friendly, don't expect a clear-cut response often.

Insights For Deal Planning

    How fast (or slow) will Kylie move?

  • They like to perform full analysis and can take time to make any decision.
  • Can Kylie take some risk or not?

  • They weigh all decisions systematically and are unlikely to take many risks.

You And Kylie

Personality Compatibility


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