Kyra Pagan

Examiner
DISC Type : cs

Marketing Operations Specialist at The Hershey Company

Lancaster County, Pennsylvania, United States

Overview

Kyra is a Marketing Operations Specialist at The Hershey Company, leveraging a background in project and order management. With experience managing multi-million dollar budgets using SAP and a degree from Millersville University, she has consistently grown within the company.

Based on her Clifton Strengths, Kyra is a natural "Learner" and "Developer" who values harmony and consistency. She has publicly expressed her pride and appreciation for her employer, underscoring her loyalty and engagement with the company culture.

In a previous role, her cost-saving initiatives saved the company over $750K in one year through truck consolidation and price discrepancy notifications.

Personality Overview

Unexpressive

Late Adopter

Process Oriented

They are heavily focused on quality and prefer doing things the right way, even if it takes time.  They do not like taking risks at all and go for proven options in the end. Being observant comes to them naturally.

Topics They Care About

Supply Chain Efficiency
Drove major cost savings in a prior order management role, including $134K from truck consolidation and $67K from OS&D investigations.
Marketing Operations
Currently operates brand team budgets totaling $52M and manages graphics design projects between internal and external agencies.
Innovation Projects
Has experience managing innovation projects, outlining risks, and utilizing the Stage Gate process within the Accolade operating system.

Media Appearances

Kyra has no verified media appearances

Work History

4-2025
Marketing Operations Specialist at The Hershey Company
10-2023 - 10-2024
Project Management Specialist at The Hershey Company
5-2022 - 4-2025
Order Management at The Hershey Company
5-2022 - 4-2025
Order Management Representative at The Hershey Company
3-2020 - 5-2022
Quality Assurance Specialist at The Hershey Company

Education

2013 - 2015
Bachelor's degree from Millersville University of Pennsylvania
2009 - 2011
Biochemistry from Ursinus College

More Information

Social Presence :

Prographics :

Exp : 13 Location : Lancaster County, Pennsylvania, United States Job Level : Junior Designation : Marketing Operations Specialist at The Hershey Company
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Insights For Selling To Kyra

During A Call Or A Meeting

DO's

  • Ask them which other stakeholders would be important for this purchase decision
  • Be firm in your communication and stay in control
  • Spend time addressing concerns around risk and change, they will have them even if they don't express them

DONT's

  • Don't rely on relationship building even if they act pleasantly
  • Don't use phrases like 'do not worry', 'i promise' etc.
  • Avoid getting into storytelling mode, especially when they ask specific questions

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Kyra is

  • For them, low risk and acceptance by others are very important, followed by proof of ROI.
  • Will you ever get a clear answer from Kyra

  • They don’t say no often, they push out the decisions or keep going around in circles.

Insights For Deal Planning

    How fast (or slow) will Kyra move?

  • They do not like to take decisions in a hurry, so they could be slow in making their mind up.
  • Can Kyra take some risk or not?

  • They are low on risk-appetite and prefer to make informed decisions.

You And Kyra

Personality Compatibility


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