Lívia Suyama in

Lívia Suyama

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Senior Customer Success Manager, LATAM at Adobe
📍 São Paulo, São Paulo, Brazil

Lívia is a Senior Customer Success Manager for LATAM at Adobe with over a decade of experience in data-driven digital marketing. She studied Artificial Intelligence and Data Science at the University of Chicago and is described by colleagues as having a strong strategic vision, being highly analytical, and empathetic.

Outside of her professional role, Lívia has a practice of dedicating time after her vacations to personal reflection, writing about her goals, learnings, and evolution over the past year. She is passionate about using innovation and technology to achieve goals.

In 2024, Lívia was named Adobes Customer Success Manager of the Year for the entire LATAM region.

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Experience
15 Years
Current Role
Senior Customer Success Manager, LATAM
Job Level
Middle
Location
São Paulo, São Paulo, Brazil
Personality Overview

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Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Lívia cares about

Customer Enablement
Focuses on advising, training, and educating clients on best practices to increase engagement and create "super users" of Adobe's technology solutions.
Martech Innovation
Passionate about leveraging technology to achieve business goals, holding certifications from IDEO in innovation and turning ideas into action.
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Career

Work history

6-2025
Senior Customer Success Manager, LATAM
Adobe
6-2022 - 6-2025
Customer Success Manager LATAM
Adobe
11-2021 - 5-2022
Customer marketing coordinator
Unilever
2-2021 - 11-2021
Marketing technology supervisor
match.mt
10-2018 - 1-2021
Marketing and technology coordinator - Audience Specialist
match.mt
In the press

Media appearances

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Education
9-2023 - 11-2023
Artificial Intelligence and Data Science
University of Chicago
2019 - 2019
English second language
Kaplan International College London
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

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