Laine Prokay

Commander
DISC Type : D

Staff Design Program Manager, DesignOps, Design Enablement at ServiceNow

San Francisco Bay Area, United States

Overview

Laine has no verified overview

Personality Overview

Candid & Clear

Strong-Willed

Impact-Driven

They respond well to strong and respectful communication.  They prefer to be the ones controlling the conversation or defining the terms. More than the product, they care about the impact of the product.

Topics They Care About

Laine has no verified topics they care about

Media Appearances

Laine has no verified media appearances

Work History

12-2024
Staff Design Program Manager, DesignOps, Design Enablement at ServiceNow
8-2023 - 11-2024
Principal Design Program Manager, Central DesignOps at Salesforce
2-2020 - 8-2023
Lead Design Program Manager, Central DesignOps at Salesforce
7-2018 - 1-2020
Senior Design Program Manager / UX Producer, Commerce Cloud at Salesforce
4-2014 - 5-2016
Marketing Project Manager at Nitro

Education

2007 - 2011
Bachelor of Science (B.S.) from California Polytechnic State University-San Luis Obispo
2009 - 2009
Business from NEOMA Business School

More Information

Social Presence :

Prographics :

Exp : 11 Location : San Francisco Bay Area, United States Job Level : Middle Designation : Staff Design Program Manager, DesignOps, Design Enablement at ServiceNow
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Insights For Selling To Laine

During A Call Or A Meeting

DO's

  • Use phrases like ‘it’s your decision’, ‘strategic impact’ etc.
  • Objectively showcase the impact that your product creates
  • Help them weigh the risks by sharing objective proof points without becoming too analytical

DONT's

  • Do not back off when challenged, respond with a confident, objective answer instead
  • Do not hesitate from asking counter questions, just avoid challenging their authority
  • Do not spend too much time focusing on product tech or features

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Laine is

  • Confidence in impact is paramount to them, followed by a sense of achievement and ROI.
  • Will you ever get a clear answer from Laine

  • If they decide not to go ahead, they will say no without hesitation.

Insights For Deal Planning

    How fast (or slow) will Laine move?

  • They can reach decisions fairly quickly if they are convinced.
  • Can Laine take some risk or not?

  • They don’t mind risks but can be quite binary about them.

You And Laine

Personality Compatibility


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