Lakshman Nagarajan in

Lakshman Nagarajan

Doer · DISC type ds
Director, Engineering Delivery at Five9
📍 Arlington, Virginia, United States

Lakshman Nagarajan is the Director of Engineering Delivery at Five9, where he transforms engineering operations into a competitive advantage. He leads global teams to boost velocity and predictability using AI, automation, and data-driven intelligence. He holds a Bachelor of Engineering and is a Scrum Master Certified professional.

He is a strong advocate for professional coaching and mentorship, believing it is an "absolute need of the hour. " He values having a trusted forum for open discussion and gaining different perspectives, indicating a passion for helping others grow professionally and personally.

Truly honored to receive the Five9 CEO Award for his outstanding contributions and leadership.

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Experience
19 Years
Current Role
Director, Engineering Delivery
Job Level
Mid-senior
Location
Arlington, Virginia, United States
Personality Overview

How Lakshman shows up

Strategic Planner
Fast-paced
Deliberate Doer

They exhibit a rare combination of being result-oriented but patient at the same time. They are very professional in their approach and can weigh multiple perspectives together. They might take some time to make their mind up but once they do, they don't change it easily.

Priorities

Topics Lakshman cares about

Engineering Intelligence
He is actively building a suite of engineering intelligence dashboards and analytics tools from the ground up to provide visibility into engineering investments and value delivery.
AI in CX
He is focused on the application of Generative AI in the customer experience space, emphasizing the need to tailor AI with contextual data for better outcomes.
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Career

Work history

2-2025
Director, Engineering Delivery
Five9
2-2024 - 2-2025
Senior Manager, Head of Release Management
Five9
9-2022 - 2-2024
Manager, Technical Programs
Five9
4-2011 - 8-2022
Technical Delivery Manager, PMO/ Head of QA
Sirius Computer Solutions
7-2006 - 4-2011
Practice Manager
NTT DATA
In the press

Media appearances

No media yetWe could not find public media appearances for this person.
Education
2002 - 2006
Bachelor of Engineering - BE
Easwari Engineering College
Social presence
in
Behavioral profile

DISC profile (public)

d

Dominance (D)

Dominance (D) reflects how goal and task oriented a person is, and their ability to accomplish results irrespective of how demanding the circumstances might be. Those scoring high tend to be motivated by winning, competition, and success.

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