Lalit Kumar is a Manager of IT Operations at AML RightSource with over 13 years of experience in IT and end-user support. He specializes in strategic planning, process optimization, and team leadership. He holds a Master of Computer Applications from Gautam Buddha University and a certification in Cyber Security.
Lalit is interested in the future of work and how technology, including AI, is shaping modern careers. He recently started reading "Open to Work" and is keen on exploring insights about navigating the new work era. His professional interests include major technology companies like IBM and Oracle.
He successfully built a new IT Service Desk team of over 15 members from scratch, designing and deploying more than 50 standardized operating procedures.
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