Lara Spencer, FCIPD

Critic
DISC Type : C

Senior HR Director EMEA | Consultancy | HR Solutions | ER | Employee Experience at Smith & Nephew

United Kingdom

Overview

Lara Spencer is a Senior HR Director for EMEA at Smith & Nephew, specializing in HR transformation, shared services, and employee experience. A graduate of the University of South Africa and a Chartered Fellow (FCIPD), colleagues describe her as a highly competent, credible, and innovative leader with proven success in managing large, culturally diverse teams.

She is passionate about fostering a positive corporate culture and driving a sense of belonging within professional environments. Lara keeps current with industry-leading insights by following publications like the Harvard Business Review to inform her strategic approach to human resources and business growth.

Unique fact: Lara holds the prestigious Chartered Fellow designation from the CIPD, the highest level of professional membership, recognizing her significant strategic expertise.

Personality Overview

Precise

Objective Thinker

Negotiator

They like to take decisions independently and do not seek others' support often.  They prefer to analyze logically and value objective facts over emotions. They are quite likely to negotiate on pricing or other key terms.

Topics They Care About

HR Transformation
Her profile highlights a strong aptitude for devising HR solutions that are aligned with business strategy, growth, and profitability.
Employee Experience
A key part of her current role and headline, she recently shared content emphasizing the importance of creating a "culture of Belonging. "
Shared Services
She has extensive experience leading in shared services environments, including serving as Vice President of People Services at DHL Supply Chain.

Media Appearances

Lara has no verified media appearances

Work History

7-2021
Senior HR Director EMEA | Consultancy | HR Solutions | ER | Employee Experience at Smith & Nephew
8-2020 - 6-2021
HR Director EMEA | Consultancy | HR Solutions | ER | Employee Experience at Smith & Nephew
2-2017 - 7-2020
Vice President Human Resources - People Services - Shared Services at DHL Supply Chain
7-2011 - 2-2017
Head of HR Service Performance & Development - Shared Services at DHL
4-2010 - 7-2011
UK HR Manager at DHL

Education

2004 - 2005
Bachelor’s Degree from University of South Africa/Universiteit van Suid-Afrika
1990 - 1992
National Diploma / Degree from Technikon Witwatersrand

More Information

Social Presence :

Prographics :

Exp : 18 Location : United Kingdom Job Level : Senior Designation : Senior HR Director EMEA | Consultancy | HR Solutions | ER | Employee Experience at Smith & Nephew
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Insights For Selling To Lara

During A Call Or A Meeting

DO's

  • If you can, show them industry reports or analyst comments instead of sharing anecdotal stories
  • Be ready to answer many clarity-seeking questions and requests for information
  • Be ready for penetrating questions and critical examination of your pitch

DONT's

  • Avoid pushing them too much to involve other stakeholders unless it is critical
  • Don't give superficial answers, they are easily rattled by them
  • Do not use very emotional or colorful language

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Lara is

  • Proof of ROI, low pricing and objective proof points are the important factors for them.
  • Will you ever get a clear answer from Lara

  • They do not mind saying no if they believe that it is the right decision.

Insights For Deal Planning

    How fast (or slow) will Lara move?

  • They are neither the fastest nor the slowest decision makers, they are somewhere in the middle.
  • Can Lara take some risk or not?

  • They can bear some risk if their analysis backs the decision.

You And Lara

Personality Compatibility


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