Laura Gaviria

Questioner
DISC Type : c

Latam Sales Operations Manager at Teleperformance

Bogotá, Distrito Capital, Colombia

Overview

Laura is a Latam Sales Operations Manager at Teleperformance with over four years of experience leading teams in high-performance environments. An Economist from Universidad de La Salle, she specializes in strategic problem-solving and turning complex data into impactful business decisions across the LATAM region.

She is passionate about professional development and was recently selected for Blums High-Performance Leadership program to train with top leaders in LATAM. Laura is actively expanding her expertise in innovation, data storytelling, and digital marketing to grow into a consulting role focused on business growth.

She co-authored an econometric analysis on the factors that drive innovation in Colombian manufacturing companies.

Personality Overview

Systematic

Price-Sensitive

Cautious & Analytical

They prefer to do thorough analysis of any situation.  While they don't hesitate to ask questions, they are generally risk-averse and tend to be late adopters. They generally do not appreciate an overfriendly approach and prefer to stay to-the-point.

Topics They Care About

Leadership Development
Was recently selected for the Blum High-Performance Leadership program, showing a strong commitment to learning from top business leaders across LATAM.
AI in Sales
Attended a Salesforce event and was inspired by how AI is transforming business, stating that "intelligence artificial is not the future, it is the present. "
Data-Driven Innovation
Co-authored a publication on using econometric analysis to determine what drives innovation in manufacturing companies, aligning with her focus on data-driven decisions.

Media Appearances

Laura has no verified media appearances

Work History

6-2024
Latam Sales Operations Manager at Teleperformance
5-2022 - 6-2024
Latam Sales Operations Leader at Teleperformance
4-2021 - 5-2022
IberoLATAM Sales Operations Analyst at Teleperformance
10-2020 - 12-2021
Coordinadora Laboratorio de Investigación Sostenible at UNA Colombia - United Nations Association of Colombia-
6-2017 - 2-2019
Analista de datos at Subocol S.A.

Education

2014 - 2019
Bachelor of Science - Economy from Universidad de La Salle
2017 - 2018
Certificate from Universidad de La Salle

More Information

Social Presence :

Prographics :

Exp : 8 Location : Bogotá, Distrito Capital, Colombia Job Level : Middle Designation : Latam Sales Operations Manager at Teleperformance
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Insights For Selling To Laura

During A Call Or A Meeting

DO's

  • Emphasise more on facts and measurable benefits
  • Share as much information as possible regarding your product
  • Keep some extra margin in hand as they will likely negotiate the pricing

DONT's

  • Avoid rushing them, be polite and patient
  • Don’t try to be too friendly or informal with them
  • Don’t overhype the product/pitch, keep it measured

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Laura is

  • Confidence that the product provides ROI, effective pricing and process adherence matter the most to them.

  • Will you ever get a clear answer from Laura

  • It doesn’t come naturally to them but they can say no if they are not convinced.

Insights For Deal Planning

    How fast (or slow) will Laura move?

  • They can move at a reasonable pace while making their decisions if they have the necessary information.

  • Can Laura take some risk or not?

  • They can take some risk if they are confident that they have analyzed the circumstances well.


You And Laura

Personality Compatibility


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