Laura Gillson in

Laura Gillson

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Digital Product Director at The Gym Group
📍 Hatfield, England, United Kingdom

Laura is a strategic digital leader, currently Digital Product Director at The Gym Group, with deep expertise in product management and customer-centric innovation. Her experience spans the telecom, utilities, and travel sectors, notably including a 12-year tenure at BT. People who have worked with her describe her as an inspirational, creative, and focused leader.

Outside of her professional roles, Laura is passionate about leadership philosophy and creating inclusive environments. She draws inspiration from thought leaders like Brené Brown, focusing on how trust is earned over time, and actively thinks about how to apply principles of inclusive leadership in her daily work.

After 12 years with BT and EE, which included five promotions and two maternity leaves, she successfully navigated a significant career transition.

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Experience
10 Years
Current Role
Digital Product Director
Job Level
Mid-senior
Location
Hatfield, England, United Kingdom
Personality Overview

How Laura shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Laura cares about

Digital Transformation
Her career is focused on leading digital strategy and executing customer-centric transformations at companies like BT, EE, and The Gym Group.
Product Leadership
As a Director, she is responsible for shaping product vision and strategy, and has publicly posted about hiring senior product managers for her team.
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Career

Work history

10-2025
Digital Product Director
The Gym Group
8-2025 - 9-2025
Senior Vice President - Experience Innovation
Bounteous
5-2025 - 7-2025
Career transition
Career Break
11-2022 - 4-2025
Digital Product Director
BT
6-2020 - 11-2022
Head of Digital Product
BT
In the press

Media appearances

No media yetWe could not find public media appearances for this person.
Education
2016 - 2017
Executive Diploma
The Academy of Digital Business Leaders
2011 - 2011
Certificate in Dgital Marketing
Institute of Data and Marketing (IDM)
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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