Laura Pepper

Questioner
DISC Type : c

Senior Solution Developer at Duke Energy Corporation

Charlotte Metro, United States

Overview

A Prosci certified change management professional with expertise in operations, project management, and analytics. Currently a Senior Solution Developer at Duke Energy, she holds an M. S. from Northwestern University. She is described as a great collaborator with a keen eye for detail.

Laura is passionate about organizational psychology and has conducted research on how job crafting influences employee motivation and engagement. She actively engages with and shares content related to diversity, inclusion, and allyship, aiming to foster a more supportive workplace environment.

Her paper on evaluating change management effectiveness was selected as a top publication at the 2014 ACMP Global Conference.

Personality Overview

Value Seeker

Not Easily Convinced

Price-Sensitive

It is quite likely of them to ask for pricing or other concessions.  They prefer to do thorough analysis of any situation. They generally do not appreciate an overfriendly approach and prefer to stay to-the-point.

Topics They Care About

Change Management ROI
Authored a top-three paper at a global conference on new ways to measure the return on investment for change management, demonstrating deep expertise in the field.
Job Crafting
Conducted a research study on how job crafting and individual motivation influence work engagement, indicating an interest in employee-driven work design and satisfaction.
Diversity and Inclusion
Actively shares thoughts and content on building sustainable diversity, inclusion, belonging, and allyship efforts within organizations.

Media Appearances

Laura has no verified media appearances

Work History

5-2023
Senior Solution Developer at Duke Energy Corporation
4-2019 - 5-2023
Lead Change Management Consultant at Duke Energy Corporation
2-2016 - 3-2019
Change Manager at TriNet
8-2015 - 2-2016
Enterprise Program Change Manager at U.S. Cellular
6-2014 - 7-2015
Enterprise Project Change Manager at U.S. Cellular

Education

2015 - 2018
M.S. from Northwestern University
B.A. from Davidson College

More Information

Social Presence :

Prographics :

Exp : 14 Location : Charlotte Metro, United States Job Level : N/A Designation : Senior Solution Developer at Duke Energy Corporation
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Insights For Selling To Laura

During A Call Or A Meeting

DO's

  • Tell them that you will come back if you don’t have a good answer for a question
  • If you have a lower priced product compared to the competition, call out the same
  • Back up any claims with data and numbers

DONT's

  • Don’t depend too much on anecdotal evidence, it reduces their confidence
  • Avoid phrases like ‘do not worry about’, ‘no one compares to’ etc.
  • Don’t try to be too friendly or informal with them

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Laura is

  • Ensuring that the product delivers ROI, cost-effective pricing and process compliance are very important for them.
  • Will you ever get a clear answer from Laura

  • It doesn’t come naturally to them but they can say no if they are not convinced.

Insights For Deal Planning

    How fast (or slow) will Laura move?

  • If they have the information that they need, they can move fast at making their decisions.
  • Can Laura take some risk or not?

  • They can take some risk if they are confident that they have analyzed the circumstances well.


You And Laura

Personality Compatibility


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