Laura Smale

Inquirer
DISC Type : cd

Key Account Manager at Sayari

London Area, United Kingdom

Overview

Laura Smale is a Key Account Manager at Sayari, bringing extensive experience in account management and customer success from her previous roles at Alteryx, Siteimprove, Oracle, and Crownpeak. She excels in building trust, contract negotiation, and identifying new business opportunities.

Laura is passionate about fostering strong client relationships and has a proven track record of managing sales targets effectively. Her career journey reflects a consistent focus on client satisfaction and strategic account growth.

She holds a Bachelor of Science (BSc) from the University of Surrey.

Personality Overview

ROI Conscious

Upfront

Judgemental

They respond well to confident salespeople.  They care equally about the product and its potential impact. They can be nudged to make faster decisions by offering what they value.

Topics They Care About

Account Management
Laura has extensive experience as an Account Manager and Key Account Manager across multiple companies, demonstrating a strong focus on client relationships.
Customer Success
Her background includes roles as a Customer Success Manager, highlighting her dedication to client satisfaction and retention.
Contract Negotiation
Laura's listed skills consistently include contract negotiation, indicating this is a key area of expertise and interest.

Media Appearances

Laura has no verified media appearances

Work History

9-2024
Key Account Manager at Sayari
11-2021 - 6-2024
Account Manager at Alteryx
7-2018 - 11-2021
Account Manager at Siteimprove
10-2017 - 6-2018
Customer Success Manager at Crownpeak
7-2016 - 10-2017
Customer Success Manager at Oracle

Education

2007 - 2011
Bachelor of Science (BSc) from University of Surrey

More Information

Social Presence :

Prographics :

Exp : 12 Location : London Area, United Kingdom Job Level : Middle Designation : Key Account Manager at Sayari
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Insights For Selling To Laura

During A Call Or A Meeting

DO's

  • Be crisp while making the pitch
  • Highlight the competitive differentiation of your product
  • Tell them that you are there to help them create visible impact within their organization

DONT's

  • Avoid repeating yourself or making generalizations
  • Don’t try to be an alpha salesperson, give them equal space
  • Don’t expect them to change their mind quickly if they say no once

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Laura is

  • Conviction in the product matters to them, followed by proof points and strong testimonials.
  • Will you ever get a clear answer from Laura

  • They may not be very forthcoming, but they will say no if needed.

Insights For Deal Planning

    How fast (or slow) will Laura move?

  • They are neither the fastest decision makers nor the slowest.
  • Can Laura take some risk or not?

  • They can take risks but after weighing up the pros and cons.

You And Laura

Personality Compatibility


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