Laura Tabarez, MSIOP, PCC in

Laura Tabarez, MSIOP, PCC

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Sr. Frontline Experience Manager at T-Mobile
📍 Greater Sacramento, United States

Laura Tabarez, MSIOP, PCC, is a Sr. Frontline Experience Manager at T-Mobile, specializing in customer experience, leadership coaching, and sales operations. She is recognized for her dedication and ability to empower others.

Outside of her professional life, Laura is a mom, author, and advocates for wellness, resilience, and self-care. She values personal growth and contributes to leadership development.

Laura is a Professional Certified Coach (PCC) with the International Coaching Federation (ICF), recently recertifying her commitment to coaching excellence.

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Experience
19 Years
Current Role
Sr. Frontline Experience Manager
Job Level
Middle
Location
Greater Sacramento, United States
Personality Overview

How Laura shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Laura cares about

Customer Experience
As a Sr. Customer Experience Manager at T-Mobile, Laura is passionate about driving customer satisfaction and improving frontline experiences.
Leadership Coaching
Laura is a Leadership & Empowerment Coach, an author, and a PCC-certified professional, dedicated to fostering leadership development.
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Career

Work history

12-2025
Sr. Frontline Experience Manager
T-Mobile
1-2023
Leadership and Resilience Coach
Skillsoft
2-2007
Sr. Customer Experience Manager
T-Mobile
In the press

Media appearances

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Education
Master of Science - MS
Capella University
Professional Coaching for Life and Work
UC Davis Continuing and Professional Education
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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