Laura Varley in

Laura Varley

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Lead IT Service Manager - Cloud Engineering & Technical Operations at Schroders Personal Wealth
📍 Greater Leeds Area, United Kingdom

Laura Varley is an experienced IT Services Manager in the financial services industry, currently leading Cloud Engineering and Technical Operations at Schroders Personal Wealth. She is skilled in IT strategy, supplier relationship management, and team development, holding certifications in ITIL 4 and Management of Risk.

Her team was recently shortlisted for the 2026 Service Desk Institute (SDI) Awards.

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Experience
24 Years
Current Role
Lead IT Service Manager - Cloud Engineering & Technical Operations
Job Level
Senior
Location
Greater Leeds Area, United Kingdom
Personality Overview

How Laura shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Laura cares about

Team Building
Frequently posts about recruitment opportunities, emphasizing her focus on growing her team with roles like Technology Support Analyst and Senior Automation Engineer.
Cloud Operations
Her current role as Lead IT Service Manager is within the Cloud Engineering & Technical Operations team, indicating a primary focus on cloud-based service delivery.
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Career

Work history

2-2020
Lead IT Service Manager - Cloud Engineering & Technical Operations
Schroders Personal Wealth
5-2014 - 2-2020
IT Service Desk - Service Lead - Customer Escalations
Lloyds Banking Group
12-2013 - 5-2014
IT Service Desk - Service Lead - Risk & Strategy Management
Lloyds Banking Group
10-2006 - 4-2014
IT Support Analyst
Lloyds Banking Group
4-2002
Customer Adviser
HBOS
In the press

Media appearances

Schroders Personal Wealth IT glitch ‘not unexpected’. Featured in Fundscape
See now
Tech Problems No Big Deal For Schroders Personal Wealth. Featured in WealthBriefing
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Education
Education details unavailable
Priesthorpe Secondary School
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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