Lavanya Gajula

Researcher
DISC Type : Cs

Centre of Excellence - CX at Oracle

Mumbai, Maharashtra, India

Overview

Lavanya Gajula is a Certified Senior Oracle CX Consultant with over nine years of experience developing CRM, PRM, and Service solutions. She works within Oracles Centre of Excellence, focusing on Oracle Fusion Applications and is a graduate of Terna Engineering College.

She was recognized as one of the Top 10 Innovators in the Oracle Cloud Customer Connect community for her ideas being successfully implemented as product features.

Personality Overview

Cost Conscious

Self-Disciplined

ROI Seeker

They do not like taking risks at all and go for proven options in the end.  Being observant comes to them naturally. They are heavily focused on quality and prefer doing things the right way, even if it takes time.

Topics They Care About

Redwood UI
Passionate about leveraging Redwood capabilities and holds the "Oracle Redwood Application 2025 Certified Developer Associate" certification, frequently posting about it.
Generative AI
Actively learning and posting about Oracle's AI Agent Studio, focusing on creating smart agents for Fusion Applications to enhance automation and governance.
Oracle CX Suite
Her career is dedicated to the Oracle CX ecosystem, with deep expertise in CX Sales, B2B Service, PRM, and customer data management solutions.

Media Appearances

Lavanya has no verified media appearances

Work History

8-2023 - 11-2025
Centre of Excellence - CX at Oracle
11-2022 - 8-2023
Oracle Specialist - Package Implementation at LTIMindtree
4-2022 - 11-2022
Specialist - Package Implementation at Lnt Infotech PrivateLimited
8-2016 - 3-2022
Consultant at Capgemini

Education

2012 - 2016
B.E from Terna Engineering College
2010 - 2012
Hsc from SIES College of Arts, Science & Commerce SION(W)

More Information

Social Presence :

Prographics :

Exp : 9 Location : Mumbai, Maharashtra, India Job Level : N/A Designation : Centre of Excellence - CX at Oracle
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Insights For Selling To Lavanya

During A Call Or A Meeting

DO's

  • Actively address their concerns around change, risk, and acceptance by users
  • Use phrases like 'results based on data', 'measurable proof', 'X% growth' etc.
  • Use a presentation with information before getting into a live product walkthrough

DONT's

  • Avoid winging it with them particularly, answer a question only if you know the answer well
  • Don't ask them to move fast, let them take their time and digest all the information
  • Give it some time before you try to build rapport and a relationship, it doesn't come to them naturally

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Lavanya is

  • Low-risk, adoption by others are very important to them, followed by confidence in ROI.
  • Will you ever get a clear answer from Lavanya

  • They are unlikely to say no, it's better to stop yourself once you have exhausted all the options.

Insights For Deal Planning

    How fast (or slow) will Lavanya move?

  • They do not like to rush and therefore can be quite slow in their decision-making.
  • Can Lavanya take some risk or not?

  • They have little risk-appetite and prefer to take measured decisions.

You And Lavanya

Personality Compatibility


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