Leanne Turner

Observer
DISC Type : ci

Executive Director Operations and Chief Nursing Officer at The Royal Victorian Eye and Ear Hospital

Greater Melbourne Area, Australia

Overview

Leanne Turner is a seasoned healthcare executive, serving as the Executive Director of Operations and Chief Nursing Officer at The Royal Victorian Eye and Ear Hospital. With an MBA from RMIT University, she has extensive experience managing large-scale clinical operations, specialist services, and disability support, consistently driving quality improvements and strategic growth in complex healthcare environments.

Leanne is deeply committed to community health and governance, demonstrated through her board director roles at Benalla Health and previously with the Eastern Domestic Violence Service. She is passionate about enhancing patient outcomes and fostering person-centered care, dedicating her career to supporting vulnerable communities and improving service delivery in public health.

Unique fact: Leanne has led significant hospital redevelopment and redesign projects, sharing her learnings on an international stage.

Personality Overview

Curious

Example Seeker

Value Driven

They often ask many questions and rely heavily on information and documentation.  They are generally good communicators and can be hard to convince. They can sound friendly and charming but can quickly change gears to become inquisitive and probing.

Topics They Care About

Clinical Governance
Her experience includes developing new clinical governance frameworks and chairing the Quality and Safety Committee for the Benalla Health board.
Hospital Operations
As Executive Director of Operations, she oversees all clinical functions, including surgical services, ambulatory care, and the Emergency Department for a specialist hospital.
Disability Support Services
Previously served as Chief Operating Officer for Yooralla, a major disability support provider, where she led transformational change related to NDIS funding.

Media Appearances

Executive Team - The Royal Victorian Eye and Ear Hospital. Featured in Royal Victorian Eye and Ear Hospital (official website)

See Now

Work History

1-2023
Executive Director Operations and Chief Nursing Officer at The Royal Victorian Eye and Ear Hospital
10-2021 - 11-2022
Chief Operating Officer at Yooralla
7-2021
Non Executive Director at Benalla Health
3-2017 - 10-2021
Executive Director Residential and Respite Support Services at Yooralla
11-2016 - 10-2018
Board Director at Eastern Domestic Violence Service

Education

Master of Business Administration (MBA) from RMIT University
1-2022 - 1-2022
Company Directors Course Update from Australian Institute of Company Directors

More Information

Social Presence :

Prographics :

Exp : 20 Location : Greater Melbourne Area, Australia Job Level : Leadership Designation : Executive Director Operations and Chief Nursing Officer at The Royal Victorian Eye and Ear Hospital
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Insights For Selling To Leanne

During A Call Or A Meeting

DO's

  • Be prepared for a lot of questions, answer them objectively
  • Ask them questions to understand their needs better while staying affable
  • Share testimonials from known people and give multiple examples of product value

DONT's

  • Avoid making offhand commitments
  • Don’t brush off any concerns, take all questions seriously
  • Don’t be too objective but make sure to pad your storytelling with data points

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Leanne is

  • Clear proof of product value matters to them, followed by others' testimonials and rapport.
  • Will you ever get a clear answer from Leanne

  • They are practical and friendly, don't expect a clear-cut response often.

Insights For Deal Planning

    How fast (or slow) will Leanne move?

  • They like to be detailed and take their time to arrive at decisions.
  • Can Leanne take some risk or not?

  • They systematically evaluate all decisions and are unlikely to take many risks.

You And Leanne

Personality Compatibility


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