Lee Branch Hill in

Lee Branch Hill

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Director of Consumer Relations at Once Upon a Farm
📍 San Francisco Bay Area, United States

Lee Hill is a Director of Consumer Relations at Once Upon A Farm, with over 15 years of experience in consumer relations, call center management, and customer service. She is recognized for her leadership and ability to inspire teams.

Lee is interested in companies that foster collaboration and innovative approaches to improve processes. She values employee engagement and driving brand missions, as well as promoting positive customer interactions.

Lee was awarded the Presidents Cup for National Lowest Net Charge Off and Highest RAROC.

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Experience
14 Years
Current Role
Director of Consumer Relations
Job Level
Mid-senior
Location
San Francisco Bay Area, United States
Personality Overview

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Communication Style
Decision Approach
Work Preference

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Priorities

Topics Lee cares about

Consumer Relations Leadership
With 15+ years in the field, Lee has consistently managed and developed consumer relations departments, driving customer satisfaction and enhancing brand loyalty.
Team Development
She is recognized for her leadership, training, and development of teams, fostering collaboration and maximizing performance in call center and consumer relations roles.
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Career

Work history

1-2026
Director of Consumer Relations
Once Upon a Farm
7-2018
Consumer Relations Manager/Community Manager & Consumer Events Manager
Once Upon a Farm
6-2015 - 7-2018
Consumer Relations Manager
Annie's Inc.
2-2015 - 6-2015
Customer Service Manager
Sungevity
3-2014 - 2-2015
Operations Manager
Advanced Call Center Technologies
In the press

Media appearances

How AI Helps Us Keep the Care in Customer Care Team – Once Upon a Farm. Featured in Once Upon a Farm Blog
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How Once Upon a Farm Redefined… – ShelfLife – The CPG Podcast. Featured in Apple Podcasts (ShelfLife – The CPG Podcast)
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Education
Bachelor of Science (BS)- In Progress
University of Phoenix
Business Administration and Management
San Joaquin Delta College
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

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