Lee Jones

Examiner
DISC Type : sc

Service Manager - Transport Operations at Somerset Council

Taunton, England, United Kingdom

Overview

Lee Jones is a seasoned transport operations professional with extensive experience in local, national, and international fleet management for the passenger transport industry. As Service Manager at Somerset Council, he leverages his skills in operations and transportation management. He is also an international Management CPC holder.

He has a strong focus on enhancing public transportation, demonstrated by his active promotion of Somerset Council’s new on-demand digital minibus service.

Personality Overview

Overcautious

Late Adopter

Process Oriented

The only way to convince them is by showing them examples and ample proof.  They do not like taking risks at all and go for proven options in the end. Being observant comes to them naturally.

Topics They Care About

Passenger Transport
His entire career is dedicated to passenger transport, covering mainstream schools, local services, community transport, and Special Educational Needs (SEN) transport.
Fleet Operations
He has a demonstrated history of managing tendered and commercial fleet operations for organizations like FirstGroup PLC, Veolia UK, and Somerset Council.
Digital Transport Services
He actively promotes innovative transport solutions, such as Somerset Council's new on-demand "Digital Slinky" minibus service, showing an interest in modernizing public transit.

Media Appearances

Lee has no verified media appearances

Work History

4-2025
Service Manager - Transport Operations at Somerset Council
11-2018 - 4-2025
Fleet Operations Manager Somerset at Somerset Council
3-2017 - 10-2018
Head Of Operations at Somerset Passenger Solutions
6-2011 - 10-2018
Area Operations Manager Somerset at FirstGroup PLC
6-2011
LBS & Commercial Manager Cymru at Veolia UK

Education

1973 - 1986
. from Àbersychan

More Information

Social Presence :

Prographics :

Exp : 18 Location : Taunton, England, United Kingdom Job Level : Middle Designation : Service Manager - Transport Operations at Somerset Council
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Insights For Selling To Lee

During A Call Or A Meeting

DO's

  • Expect them to be vague in response to your questions, ask firmly and pointedly
  • Be firm in your communication and stay in control
  • Spend time addressing concerns around risk and change, they will have them even if they don't express them

DONT's

  • Don't use phrases like 'do not worry', 'i promise' etc.
  • Avoid getting into storytelling mode, especially when they ask specific questions
  • Don't rely on relationship building even if they act pleasantly

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Lee is

  • Low-risk, adoption by others are very important to them, followed by confidence in ROI.
  • Will you ever get a clear answer from Lee

  • They don’t say no often, they push out the decisions or keep going around in circles.

Insights For Deal Planning

    How fast (or slow) will Lee move?

  • They do not like to rush and therefore can be quite slow in their decision-making.
  • Can Lee take some risk or not?

  • They have little risk-appetite and prefer to take measured decisions.

You And Lee

Personality Compatibility


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