Lee Ross

Enthusiast
DISC Type : i

Head of Technology, Payments and Transactions at ANZ

Melbourne, Victoria, Australia

Overview

Lee is an internationally experienced leader with over 20 years in Asia Pacific, specializing in payments and transaction banking. As Global Head of Technology at ANZ, he leads payments technology teams across 31 countries, driving innovation and strategic transformation in the sector.

He is described by colleagues as having impressive problem-solving skills, with the rare ability to grasp the big picture while also understanding micro-level technical details.

He led the technology transformation for Australias industry-driven, real-time New Payment Platform.

Personality Overview

Consensus Focused

Optimistic

Story Driven

Unlike D or C types, they are convinced more by stories and testimonials.  They tend to be agreeable by nature, so take their promises with a pinch of salt.
 They prefer to build relationships rather than staying totally transactional.

Topics They Care About

Payments Transformation
He leads ANZ’s payments technology transformation, including the industry-wide real-time New Payment Platform for Australia, focusing on innovation and disproving "it can’t be done. "
Industry Collaboration
He recently spoke about the critical importance of industry collaboration for maintaining user trust in the payments ecosystem in the lead-up to the SIBOS conference.
Cross-Border Payments
His global role at ANZ involves overseeing all technology delivery related to payments, both domestic and cross-border, along with merchant services.

Media Appearances

Lee has no verified media appearances

Work History

2-2016
Head of Technology, Payments and Transactions at ANZ
6-2014 - 2-2016
Senior Manager Delivery Services at ANZ
7-2008 - 2-2010
Program Director - Cash Management at ANZ
7-2007 - 6-2008
Head of Working Capital Platforms at ANZ
Strategy (Suppy Chain Solutions) at ANZ

Education

Lee has no verified education history

More Information

Social Presence :

Prographics :

Exp : 15 Location : Melbourne, Victoria, Australia Job Level : Mid-senior Designation : Head of Technology, Payments and Transactions at ANZ
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Insights For Selling To Lee

During A Call Or A Meeting

DO's

  • Maintain high, positive energy and convey confidence
  • Refer to interesting customer testimonials and stress on great customer experience
  • Give them the opportunity to lead the conversation where possible

DONT's

  • Don’t ask too many questions in one go, weave them into the flow
  • Don’t be too formal with them, they trust informality more
  • Don’t be excessively objective, be like a storyteller with them

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Lee is

  • Relationship and rapport are valuable for them, but so is proven product value.
  • Will you ever get a clear answer from Lee

  • They are unlikely to say no directly.

Insights For Deal Planning

    How fast (or slow) will Lee move?

  • They are not very fast decision makers, even while they continue to stay engaged.
  • Can Lee take some risk or not?

  • They can take some low-probability risks if needed.

You And Lee

Personality Compatibility


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