Leehla Huerta is a Director of Customer Care at Fidium Fiber, specializing in launching and developing customer service organizations. She is an efficiency expert focused on process and system improvements, and agent training, with a background in Communications and Political Science from the University of Arizona.
Leehla has a passion for building customer-centric organizations and managing multi-faceted call center operations. She is also a recognized motivator, leader, and trainer, receiving numerous recommendations from colleagues for her ability to inspire teams.
She launched her own consultancy, Huerta Consulting, in 2017 to provide operational and customer experience expertise.
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