Leigh Taylor
Login to view DISC.Leigh Taylor is the Director of Client Success at TTEC Digital, where she leads and coaches a team to help clients maximize value from CX solutions. An expert in customer success strategy and operations, she specializes in building engagement frameworks that enhance retention and growth. People describe her as a strong, empathetic, and organized leader.
Leighs professional philosophy is heavily influenced by her background as a collegiate athlete, where she developed a strong "team" mentality. She played NCAA softball for Bellarmine University on a four-year athletic scholarship, serving as the team captain. This experience instilled in her the leadership and collaborative skills she applies in her career.
Unique fact: Leigh holds certifications in customer success from both Gainsight and Cisco, underscoring her commitment to the field.
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