Leonardo Oliveira

Critic
DISC Type : C

Head of Metering, Billing and Credit Platforms Brasil at Enel Group

Fortaleza, Ceará, Brazil

Overview

Leonardo is a senior IT leader at Enel Group, where he directs the platforms for metering, billing, and credit, serving approximately 14 million customers across Brazil. His expertise lies in managing large-scale digital transformation projects using SAP and Salesforce. He holds a Masters in Administration from the Federal University of Ceará.

Based on his activities, Leonardo appears to be driven by a personal mission to foster learning and development in others. He actively encourages professional growth, viewing it as a core purpose to both learn and to teach within his field.

Unique fact: He has managed international projects, including leading a major technological modernization and system implementation for Enel in Colombia.

Personality Overview

Objective Thinker

Precise

ROI Driven

They like to take decisions independently and do not seek others' support often.  They prefer to analyze logically and value objective facts over emotions. They are quite likely to negotiate on pricing or other key terms.

Topics They Care About

Energy Sector Transformation
He leads digital transformation projects for one of Brazil's largest energy distributors, modernizing platforms like SAP and Salesforce for millions of customers.
Enterprise Platform Management
His career centers on the strategic management and optimization of large-scale SAP IS-U and Salesforce platforms in the utilities sector.
Strategic IT Leadership
He has a background in managing large teams and the outsourcing of call center operations, focusing on operational efficiency and quality of service.

Media Appearances

Leonardo has no verified media appearances

Work History

3-2022
Head of Metering, Billing and Credit Platforms Brasil at Enel Group
3-2022
Head of Metering, Billing and Credit Platforms - Colômbia at Enel Group
1-2020 - 3-2022
Head Digital Factory Billing and Credit Brasil at Enel Group
2-2013 - 12-2019
Head Global Digital Solutions at Enel Group
2-2008 - 1-2013
Responsável do Callcenter - COELCE at Enel Group

Education

2-2011 - 12-2013
Mestre em Administração from Federal University of Ceara
2-1998 - 12-2002
Bacharel em Ciências da Computação from Federal University of Ceara

More Information

Social Presence :

Prographics :

Exp : 20 Location : Fortaleza, Ceará, Brazil Job Level : Mid-senior Designation : Head of Metering, Billing and Credit Platforms Brasil at Enel Group
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Insights For Selling To Leonardo

During A Call Or A Meeting

DO's

  • Be ready to answer many clarity-seeking questions and requests for information
  • Use phrases like ‘expect X% improvement’, ‘data clearly shows’ etc.
  • Tell them what ROI they can expect

DONT's

  • Don't give superficial answers, they are easily rattled by them
  • Don’t try to give too many examples of other users, they like to make their own decisions
  • Avoid pushing them too much to involve other stakeholders unless it is critical

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Leonardo is

  • Proof of ROI, low pricing and objective proof points are the important factors for them.
  • Will you ever get a clear answer from Leonardo

  • They do not mind saying no if they believe that it is the right decision.

Insights For Deal Planning

    How fast (or slow) will Leonardo move?

  • They are neither the fastest nor the slowest decision makers, they are somewhere in the middle.
  • Can Leonardo take some risk or not?

  • They can bear some risk if their analysis backs the decision.

You And Leonardo

Personality Compatibility


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