Leslie Dyson, MBA

Commander
DISC Type : D

Patient Access Director at CHRISTUS Health

Tyler, Texas, United States

Overview

Leslie Dyson is the Director of Patient Access at CHRISTUS Health, an expert in healthcare administration and project management with proficiency in Epic Resolute SBO. Her colleagues describe her as talented, intelligent, and a genuine leader. She holds a Masters degree from Shorter University.

Outside of her professional life, Leslie is a mother to a college-aged child, an experience that shapes her views on patient privacy. She enjoys golfing and actively seeks to connect with other female leaders from diverse industries such as finance and banking.

She has a unique dual perspective on HIPAA regulations, shaped by her roles as both a healthcare executive and a parent.

Personality Overview

Very Quick

Strong-Willed

Impact-Driven

They are not focused on building rapport and relationships.  They like to be in a position where they can control the conversation and terms. More than the product, they care about the effectiveness of the product.

Topics They Care About

Patient Access Redesign
She recently facilitated a discussion at the Marcus Evans Healthcare Leadership Summit on aligning financial clearance with operational throughput.
Healthcare Leadership
Actively participates in industry events like the ACHE Cluster to connect with other leaders and discuss shared challenges in healthcare.
Operational Efficiency
Her career has focused on streamlining processes in billing, patient check-in, and medical office operations to enhance customer service and efficiency.

Media Appearances

Leslie has no verified media appearances

Work History

5-2022
Patient Access Director at CHRISTUS Health
8-2015 - 5-2022
Manager Revenue Cycle, Patient Financial Services at Children's Healthcare of Atlanta
2-2013 - 9-2015
Operations Manager at Kaiser Permanente
12-2011 - 1-2013
Call Center Supervisor at Kaiser Permanente
1-2009 - 3-2011
Asst. Mgr, Medical Center Administrator at Kaiser Permanente of Georgia

Education

2008 - 2009
Masters from Shorter University
2005 - 2006
Bachelors Degree from American Intercontinental University

More Information

Social Presence :

Prographics :

Exp : 16 Location : Tyler, Texas, United States Job Level : Mid-senior Designation : Patient Access Director at CHRISTUS Health
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Insights For Selling To Leslie

During A Call Or A Meeting

DO's

  • Refer to testimonials from well-known industry leaders
  • Get to the point quickly instead of spending time doing small talk
  • Speak about competitive differentiation that your product offers

DONT's

  • Do not hesitate from asking counter questions, just avoid challenging their authority
  • Avoid being a storyteller and don’t try to oversell
  • Don’t take too much time in sending them information if they ask for any

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Leslie is

  • Confidence in impact is paramount to them, followed by a sense of achievement and ROI.
  • Will you ever get a clear answer from Leslie

  • If they are not convinced, they will have no hesitation in telling you the same.

Insights For Deal Planning

    How fast (or slow) will Leslie move?

  • They can take decisions very fast if you manage to convince them.
  • Can Leslie take some risk or not?

  • The risks don’t matter much to them.

You And Leslie

Personality Compatibility


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