Leslie Owen

Enthusiast
DISC Type : i

IT Manager, Infrastructure at Babcock & Wilcox

Greater Cleveland, United States

Overview

Leslie Owen is an IT Infrastructure Manager at Babcock & Wilcox with over 20 years of experience. She is a trusted advisor specializing in product adoption and business outcomes, with deep expertise in technologies like VMware and EMC. She holds a Bachelor of Science from The University of Akron.


She has earned multiple VMware Certified Professional certifications in Data Center Virtualization, including in 2023 and 2024.

Personality Overview

Story Driven

Consensus Focused

Non-Confrontational

They prefer to build relationships rather than staying totally transactional.  They agree with others often, so exercise caution when relying on their word. Unlike D or C types, they are convinced more by stories and testimonials.

Topics They Care About

IT Infrastructure
Her current role and 20+ years of experience are focused on managing IT infrastructure, with skills in EMC, NetApp, and Cisco technologies.
Customer Success
Identifies as an "Effective Customer Success Leader" and held several customer-facing roles at VMware, focusing on product adoption and business outcomes.
VMware Technology
She has extensive experience from her time at VMware and holds multiple recent certifications, including the VCP - Data Center Virtualization for 2024.

Media Appearances

Leslie has no verified media appearances

Work History

1-2025
IT Manager, Infrastructure at Babcock & Wilcox
11-2023 - 1-2025
Strategic Senior Cloud Technical Adoption Manager at Broadcom Software
4-2023 - 11-2023
Senior Technical Adoption Manager at VMware
12-2021 - 4-2023
Senior Customer Success Executive at VMware
5-2020 - 12-2021
Senior Support Services Manager at VMware

Education

1992 - 1996
Bachelor of Science (B.S.) from The University of Akron

More Information

Social Presence :

Prographics :

Exp : 10 Location : Greater Cleveland, United States Job Level : Middle Designation : IT Manager, Infrastructure at Babcock & Wilcox
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Insights For Selling To Leslie

During A Call Or A Meeting

DO's

  • Invite them for a lunch or a drink/coffee
  • Speak from experience about success that the product has seen with other customers
  • Maintain high, positive energy and convey confidence

DONT's

  • Don’t be too formal with them, they trust informality more
  • Don’t be excessively objective, be like a storyteller with them
  • Avoid overloading them with too much information

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Leslie is

  • Relationship and rapport are valuable for them, but so is proven product value.
  • Will you ever get a clear answer from Leslie

  • They probably won't say no directly.


Insights For Deal Planning

    How fast (or slow) will Leslie move?

  • They are not the ones to make fast decisions, even while they stay committed.
  • Can Leslie take some risk or not?

  • They can take some low-probability risks if needed.

You And Leslie

Personality Compatibility


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