Lewis Timbrell in

Lewis Timbrell

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End User Services Operations Manager at IRIS Software Group
📍 City Of Peterborough, England, United Kingdom

Lewis Timbrell is the End User Services Operations Manager at IRIS Software Group, managing a growing international team. He has progressed through IT leadership roles at eacs and Thomas Cook. Colleagues describe him as an inspiring leader, a logical thinker, and cool under pressure.

Lewis holds a National Diploma in Public Services and shows a keen interest in governance and defense, following the UK Ministry of Defence. He is committed to personal development, having completed courses in leadership, delegation, and feedback.

Unique fact: Lewis has completed a "Survival & Interrogation Expedition" course, demonstrating a unique interest in resilience and advanced skills.

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Experience
14 Years
Current Role
End User Services Operations Manager
Job Level
Middle
Location
City Of Peterborough, England, United Kingdom
Personality Overview

How Lewis shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Lewis cares about

Team Expansion
He is actively hiring for multiple roles in his End User Services team, focusing on expanding operations in both the UK and the United States.
Service Operations
His entire career has been focused on IT service delivery, progressing from a service agent to an operations manager, giving him deep expertise in this domain.
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Career

Work history

9-2022
End User Services Operations Manager
IRIS Software Group
4-2021 - 9-2022
Service Operations Manager
eacs
11-2019 - 4-2021
Service Desk Team Lead
eacs
11-2015 - 11-2019
IT Team Lead
Thomas Cook
12-2014 - 11-2015
IT Service Centre Agent
Thomas Cook
In the press

Media appearances

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Education
2008 - 2011
National Diploma in Public Services
Cambridge Regional
2003 - 2008
Education details unavailable
Witchford Village College
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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