Lia Chipperfield

Energizer
DISC Type : I

Sales and Customer Service Manager at euroloo

London Area, United Kingdom

Overview

Lia leads the sales and customer service teams at euroloo, with a focus on creating a consistent and clear customer experience. Having progressed through five roles within the company, she is responsible for setting operational standards, managing team performance, and aligning sales promises with delivery.


Interesting fact: Lia announced the booking of the companys first "raverloo, " a specialized portable toilet unit designed for the festival season.

Personality Overview

Enthusiastic

Full Of Energy

Believer

They are people oriented, friendly and like creating new connections.  They are naturally enthusiastic, so take their promise with a pinch of salt. Unlike C or D types, they are vocal with their opinions but not so much with their questions.

Topics They Care About

Customer Experience
Focuses on setting high standards for customer interactions and ensuring a consistent, positive experience from first contact through to job completion.
Sales Team Leadership
Responsible for recruiting, developing, and managing sales and customer service teams to improve performance and ensure smooth day-to-day operations.
Event & Site Logistics
Her work involves supplying site welfare solutions for various events, including launching specialized products for the festival season.

Media Appearances

Lia has no verified media appearances

Work History

9-2025
Sales and Customer Service Manager at euroloo
7-2023
Sales Admin Manager at euroloo
9-2022 - 8-2023
Sales Team Lead at euroloo
1-2022 - 3-2023
Key Account Manager at euroloo
11-2021 - 1-2022
Sales Representative at euroloo

Education

Lia has no verified education history

More Information

Social Presence :

Prographics :

Exp : 6 Location : London Area, United Kingdom Job Level : Middle Designation : Sales and Customer Service Manager at euroloo
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Insights For Selling To Lia

During A Call Or A Meeting

DO's

  • Share some stories about how you you have helped people in similar positions succeed
  • Invite them for a lunch or a drink/coffee
  • Use adjectives like ‘amazing’, ‘coolest’, ‘unbelievable’ etc.

DONT's

  • Avoid cutting into their flow
  • Don’t be too formal, focus on building comfort and trust
  • Don’t assume a yes just because they have not said no

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Lia is

  • Relationship and trust can be vital with them, sometimes more than anything else.
  • Will you ever get a clear answer from Lia

  • They are unlikely to say no directly, you have to make that decision yourself.

Insights For Deal Planning

    How fast (or slow) will Lia move?

  • They are not the fastest decision makers, their friendly approach can give false positive signals.
  • Can Lia take some risk or not?

  • They can take certain risks that are unlikely to have personal consequences.

You And Lia

Personality Compatibility


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