Nidhi Kapoor

Inquirer
DISC Type : dc

General Manager - Human Resources at Paytm

Noida, Uttar Pradesh, India

Overview

Nidhi Kapoor is a dedicated human resources professional with 15 years of experience, currently serving as the General Manager of Human Resources at Paytm. She specializes in strategic talent acquisition and building strong teams through insightful hiring. Colleagues describe her as dedicated, efficient, and process-oriented.

Her consistent career growth within Paytm, from Manager to her recent promotion to General Manager, highlights her commitment and effectiveness within the organization.

Personality Overview

Upfront

Demanding

Hard To Convince

They care equally about the product and its potential impact.  They focus on objectivity in a pitch and pay little attention to bells and whistles. They don’t always try to control the conversation but neither do they like yielding it fully.

Topics They Care About

Strategic Talent Acquisition
Her entire career, current role as General Manager - HR, and professional headline are focused on high-level talent acquisition and strategy.
Candidate Experience
She has publicly shared her thoughts on the imperative for organizations to create a positive candidate experience to avoid business damage.
Employee Recognition
She believes that appreciation enhances productivity, improves morale, and builds relationships grounded in feedback and gratitude.

Media Appearances

Nidhi has no verified media appearances

Work History

4-2025
General Manager - Human Resources at Paytm
4-2023 - 6-2025
AGM - Talent Acquisition at Paytm
4-2022 - 4-2023
Senior Manager Talent Acquisition at Paytm
1-2021 - 5-2022
Manager - Human Resources at Paytm
9-2020 - 1-2021
Talent Acquisition Partner at i4 Consulting : Reimagining HR Blueprints

Education

2004 - 2007
Bachelor's degree from Punjab University, Chandigarh
2007 - 2008
Master's degree from Punjab University

More Information

Social Presence :

Prographics :

Exp : 17 Location : Noida, Uttar Pradesh, India Job Level : Senior Designation : General Manager - Human Resources at Paytm
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Insights For Selling To Nidhi

During A Call Or A Meeting

DO's

  • Ask them questions confidently while doing discovery, don’t be apologetic
  • Be crisp while making the pitch
  • Refer to testimonials from others in similar positions

DONT's

  • Avoid long winding pitches, stay objective
  • Refrain from asking too many questions
  • Don't try too hard to get friendly, let it happen with time

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Nidhi is

  • Conviction in the product matters to them, followed by proof points and strong testimonials.
  • Will you ever get a clear answer from Nidhi

  • They may not be very forthcoming, but they will say no if needed.

Insights For Deal Planning

    How fast (or slow) will Nidhi move?

  • They are neither the fastest decision makers nor the slowest.
  • Can Nidhi take some risk or not?

  • They can take risks but after weighing up the pros and cons.

You And Nidhi

Personality Compatibility


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