Liam Chin

Balancer
DISC Type : S

Director & A/NZ Service Line Lead (Network Advisory) at ISG (Information Services Group)

Greater Melbourne Area, Australia

Overview

Liam is the Director & A/NZ Service Line Lead for Network Advisory at ISG, guiding business outcomes through technology strategy, transformation, and sourcing. With a B. Eng from the University of Nottingham, he has led major transformation programs across Australia and South East Asia. Colleagues describe him as concise and clear.

He was previously involved in a national initiative to roll out high-speed fiber broadband across most areas of Malaysia.

Personality Overview

Good Listener

Risk-Averse

Slow To Decisions

They are polite and respectful but practical.  Even if it takes time, they prefer following the process. They are confident about making long-term decisions.

Topics They Care About

Future of Networks
He speaks at events on the evolution of telecommunications, focusing on building resilient, cloud-ready, and secure networks for enterprises.
Software-Defined Networking
Contributes to and advises on ISG research reports covering managed SD-WAN, SASE, edge technologies, and private 5G solutions.
AI in Operations
Explores the impact and emerging use cases of AI-driven operations within the telecommunications and network management landscape.

Media Appearances

Liam has no verified media appearances

Work History

2-2020
Director & A/NZ Service Line Lead (Network Advisory) at ISG (Information Services Group)
2-2019 - 2-2020
Senior Manager at EY
5-2016 - 1-2019
Managing Consultant at ISG (Information Services Group)
4-2011 - 3-2016
Advisory Manager at Ernst & Young
10-2009 - 3-2011
Consultant at Accenture

Education

B.Eng from University of Nottingham

More Information

Social Presence :

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Exp : 19 Location : Greater Melbourne Area, Australia Job Level : Mid-senior Designation : Director & A/NZ Service Line Lead (Network Advisory) at ISG (Information Services Group)
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Insights For Selling To Liam

During A Call Or A Meeting

DO's

  • Share information about the process and how it would address all concerns
  • Unless they are the decision maker, bring other stakeholders into the process early
  • Encourage them to invite other key stakeholders for discussions

DONT's

  • Ensure that you don’t seem disinterested when speaking to them
  • Do not sound very transactional, make extra effort to be genuinely interested
  • Don’t brush off their concerns, their comfort with you will go down

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Liam is

  • For them, low risk, acceptance by others and strong collaterals are most important.
  • Will you ever get a clear answer from Liam

  • They never like to say no directly, they postpone the decisions or just go silent.

Insights For Deal Planning

    How fast (or slow) will Liam move?

  • They can be very slow in making decisions.
  • Can Liam take some risk or not?

  • They are very likely to play it safe rather than taking risk.

You And Liam

Personality Compatibility


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