Lianne Kirkhope in

Lianne Kirkhope

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Transformation Director (Commercial) at British Gas
📍 Greater Glasgow Area, United Kingdom

Lianne Kirkhope is an experienced Transformation Director (Commercial) at British Gas, with 17 years in FCA-regulated environments. She focuses on devising strategies, driving operations, and continuous improvement to enhance efficiency and customer service.

Lianne is passionate about people and leadership, creating an environment that supports her teams. She is also a proud supporter of youth sports teams, notably Blantyre Vics 2014.

She champions partnerships and commercial growth, actively engaging with engineers to discuss plans.

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Experience
20 Years
Current Role
Transformation Director (Commercial)
Job Level
Mid-senior
Location
Greater Glasgow Area, United Kingdom
Personality Overview

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Priorities

Topics Lianne cares about

Commercial Transformation
As Transformation Director (Commercial) at British Gas, Lianne drives commercial growth and transformation initiatives, frequently discussing these plans with engineers.
Operational Leadership
With 17 years in FCA-regulated environments, she has extensive experience in leading operations, ensuring key business values and customer focus.
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Career

Work history

11-2025
Transformation Director (Commercial)
British Gas
1-2024 - 12-2025
Commercial Transformation Manager
British Gas
1-2023 - 12-2023
Head of Customer Resolutions
British Gas
8-2015 - 1-2023
Operations Manager
British Gas
5-2011 - 8-2015
Retention Business Partner
British Gas
In the press

Media appearances

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Education
Education details unavailable
Holy Cross High
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

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