Libby Ziemelis

Judge
DISC Type : Dc

Senior Salesforce Administrator, Audience Products at NPR

Bothell, Washington, United States

Overview

Libby is a Senior Salesforce Administrator at NPR with over 15 years of experience in Salesforce and two decades dedicated to the nonprofit sector. She holds eight Salesforce certifications and a BA from Western Michigan University. Colleagues consistently describe her as knowledgeable, dynamic, results-driven, and a "get it done" professional.

Passionate about community, Libby actively participates in nonprofit technology events and has recently served as a panel host. She enjoys connecting with peers to share expertise and support the nonprofit community, demonstrating a commitment that extends beyond her professional role.

Libby is a dually certified professional in both Salesforce and Nonprofit management, a unique combination that underscores her specialized expertise.

Personality Overview

Objective Thinker

Features Driven

Quality Focused

They take a lot of pride in personal achievements.  They prefer to be the ones controlling the conversation or defining the terms. More than the product, they care about the impact of the product.

Topics They Care About

Nonprofit Technology
With 20+ years working with nonprofits, she is dedicated to leveraging technology like Salesforce to advance social impact missions.
Audience Engagement
Her current role at NPR is focused on championing Salesforce solutions that deepen audience engagement and drive the mission of public media forward.
Salesforce Solutions
Leads the administration for over 7, 500 users at NPR, designing advanced automations and translating business requirements into scalable solutions.

Media Appearances

Libby has no verified media appearances

Work History

6-2025
Senior Salesforce Administrator, Audience Products at NPR
8-2022 - 6-2025
Senior Salesforce Administrator at NPR
8-2020
Pro Bono Executive Committee Member at Nonprofit Dreamin
4-2022 - 7-2022
Senior Customer Success Manager at DemandBlue
6-2021 - 4-2022
Customer Success Manager at DemandBlue

Education

2005 - 2007
BA from Western Michigan University
2000 - 2002
Associates from Muskegon Community College

More Information

Social Presence :

Prographics :

Exp : 19 Location : Bothell, Washington, United States Job Level : Junior Designation : Senior Salesforce Administrator, Audience Products at NPR
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Insights For Selling To Libby

During A Call Or A Meeting

DO's

  • Speak about competitive differentiation that your product offers
  • Be respectful but crisp
  • Make sure that you circle back fast on any action items, it wins their trust

DONT's

  • Avoid being too verbose
  • Don't try too hard to forge relationships with them
  • Do not hesitate from asking counter questions, just avoid challenging their authority

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Libby is

  • Confidence in impact is paramount to them, followed by a sense of achievement and ROI.
  • Will you ever get a clear answer from Libby

  • If they decide not to go ahead, they will say no without hesitation.

Insights For Deal Planning

    How fast (or slow) will Libby move?

  • They can reach decisions fairly quickly if they are convinced.
  • Can Libby take some risk or not?

  • They don’t mind risks but can be quite binary about them.

You And Libby

Personality Compatibility


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