Lija Pillai

Energizer
DISC Type : I

Operations Coordinator at Hapag-Lloyd AG

Mumbai, Maharashtra, India

Overview

Lija Pillai is an operations professional at Hapag-Lloyd AG, focused on inland delivery and transport coordination. Her expertise includes planning for import arrivals, managing daily container movements, and resolving operational disputes. She earned a Bachelor of Arts from Shreemati Nathibai Damodar Thackersey Womens University.


A unique aspect of her work is coordinating equipment forecasts directly with the sales team to ensure effective transport planning.

Personality Overview

Relationship Oriented

Full Of Energy

Informal

They are not always early adopters but can be pursuaded by leveraging strong relationships.  They are naturally enthusiastic, so take their promise with a pinch of salt. They excel at seeing the bigger picture, and the long-term impact of their decisions.

Topics They Care About

Inland Logistics
Her role in the Inland Delivery Team involves planning transport for imports and ensuring the timely evacuation of shipments.
Transport Operations
Manages and coordinates the daily movements of both loaded and empty containers, while also handling and resolving transport-related disputes.
Operational Efficiency
[Predicted] Her focus on timely completions, effective planning, and documenting delays indicates a strong interest in optimizing operational workflows.

Media Appearances

Lija has no verified media appearances

Work History

7-2023
Operations Coordinator at Hapag-Lloyd AG
3-2022 - 7-2023
Junior coordinator TD at Hapag-Lloyd AG

Education

6-2017 - 4-2020
Bachelor of Arts - BA from Shreemati Nathibai Damodar Thackersey Women's University

More Information

Social Presence :

Prographics :

Exp : 3 Location : Mumbai, Maharashtra, India Job Level : Junior Designation : Operations Coordinator at Hapag-Lloyd AG
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Insights For Selling To Lija

During A Call Or A Meeting

DO's

  • Talk anecdotally about the customer experience that your product offers
  • Do some small talk, ask them how things are going on their side
  • Use phrases like ‘people will love’, ‘massive impact’ etc.

DONT's

  • Don’t be excessively objective, be a storyteller
  • Don’t be too formal, focus on building comfort and trust
  • Avoid ifs and buts, don’t talk too much about the risks etc.

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Lija is

  • Relationship and trust can be vital with them, sometimes more than anything else.
  • Will you ever get a clear answer from Lija

  • They are unlikely to say no directly, you have to make that decision yourself.

Insights For Deal Planning

    How fast (or slow) will Lija move?

  • They are not the fastest decision makers, their friendly approach can give false positive signals.
  • Can Lija take some risk or not?

  • They may take certain risks that they deem unlikely of personal repercussions.

You And Lija

Personality Compatibility


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