Lillian Ai (Lehmann)

Inquirer
DISC Type : cd

Senior Business Operations Manager at Wizards of the Coast

Redmond, Washington, United States

Overview

A driven business leader with over 15 years of experience in financial operations and vendor management at Fortune 100 companies like Microsoft and Wizards of the Coast. She is an ABA Certified Paralegal with expertise in procurement, contract management, and driving business operations for multi-billion-dollar divisions.

Passionate about the video game industry, Lillian has been integral to major franchises like Halo and Forza. She is a strong advocate for DEI and culture initiatives, championing diversity within her teams and the broader industry. People who have worked with her describe her as a brilliant collaborator and problem-solver.

Unique fact: Lillian is credited for her business operations work on major video game titles, including "Halo 5: Guardians" and "Halo Wars 2".

Personality Overview

Judgemental

Demanding

ROI Conscious

They can be nudged to make faster decisions by offering what they value.  They focus on objectivity in a pitch and pay little attention to bells and whistles. They respond well to confident salespeople.

Topics They Care About

Gaming Business Operations
Has spent over a decade leading business and financial operations for iconic gaming franchises like Halo and Forza at Microsoft's Xbox division.
DEI & Culture
Identifies as a "Culture Champion" and actively promotes DEI initiatives, including publicly celebrating the contributions of women in the gaming industry.
Contract Management
As an ABA Certified Paralegal, she has deep expertise directing legal review and managing contracts valued in the billions for global electronics and gaming businesses.

Media Appearances

Lillian has no verified media appearances

Work History

10-2025
Senior Business Operations Manager at Wizards of the Coast
11-2020 - 9-2025
Senior Business Manager at Microsoft
7-2019 - 11-2020
Enterprise Commercial Business Manager at Microsoft
7-2015 - 7-2019
Lead Halo Franchise Business Operations Manager at Microsoft
1-2004 - 11-2009
Contracts Specialist at Microsoft

Education

Lillian has no verified education history

More Information

Social Presence :

Prographics :

Exp : 19 Location : Redmond, Washington, United States Job Level : Middle Designation : Senior Business Operations Manager at Wizards of the Coast
URL has been copied!

Insights For Selling To Lillian

During A Call Or A Meeting

DO's

  • Get to the point quickly instead of spending too much time on pleasantries
  • Make sure that they have the necessary authority, they could present false stature sometimes
  • Highlight the competitive differentiation of your product

DONT's

  • Avoid repeating yourself or making generalizations
  • Don’t try to be an alpha salesperson, give them equal space
  • Don’t expect them to change their mind quickly if they say no once

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Lillian is

  • Belief in the product plays an important role, followed by objective proof and testimonials.
  • Will you ever get a clear answer from Lillian

  • They may hesitate slightly, but if they are not convinced, they will say no.

Insights For Deal Planning

    How fast (or slow) will Lillian move?

  • They are neither the fastest decision makers nor the slowest.
  • Can Lillian take some risk or not?

  • They can take risks only after they have analyzed the advantages and disadvantages.

You And Lillian

Personality Compatibility


More Profiles

Discover additional public profiles from our index.

Search more profiles

Looking for someone else? Search here for anyone.

Or visit Humantic AI to know more.