Lillian Hanson

Observer
DISC Type : ic

Airport Customer Service Co-op at Delta Air Lines

Atlanta, Georgia, United States

Overview

Lillian Hanson is a student at the Georgia Institute of Technology, pursuing a B. S. in Public Policy with a background in industrial engineering. She is gaining corporate experience as an Airport Customer Service Co-op at Delta Air Lines and has a history in legislative processes from her internship with the Georgia State Senate.

Deeply committed to civic engagement, Lillian co-founded the Georgia Tech chapter of Voters of Tomorrow to encourage political activity among her peers. She has also organized campus events and managed canvassers for political campaigns, showcasing her passion for youth justice and advocacy.

As a legislative intern, she drafted a Senate Resolution for the state of Georgia.

Personality Overview

Value Driven

Assertive

Example Seeker

They are generally good communicators and can be hard to convince.  They can sound friendly and charming but can quickly change gears to become inquisitive and probing. They often ask many questions and rely heavily on information and documentation.

Topics They Care About

Youth Political Activism
Co-founded the Georgia Tech chapter of Voters of Tomorrow and organized campaign events on campus to encourage peer involvement in the political process.
Higher Education Reform
Worked directly with a Georgia State Senator to explore avenues for expanding higher education opportunities within the prison system.
Airline Customer Experience
Currently in a co-op at Delta Air Lines focused on improving the user experience for airport customers worldwide.

Media Appearances

Lillian has no verified media appearances

Work History

1-2025
Airport Customer Service Co-op at Delta Air Lines
8-2024
Sales and Revenue Data Consolidator at Georgia Water Tanks
1-2024 - 9-2024
Legislative Intern at Office of Georgia Senator Sally Harrell
11-2022 - 12-2022
On-campus Organizer at Georgia Youth Justice Coalition

Education

8-2022 - 5-2025
B.S. Public Policy from Georgia Institute of Technology
8-2018 - 5-2022
High School Diploma from Lakeside High School

More Information

Social Presence :

Prographics :

Exp : 1 Location : Atlanta, Georgia, United States Job Level : N/A Designation : Airport Customer Service Co-op at Delta Air Lines
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Insights For Selling To Lillian

During A Call Or A Meeting

DO's

  • Persuade objectively how your product will help them achieve their goals
  • Help them understand the risk aspect fully while inspiring confidence
  • Focus on immediate action-items rather than the larger goals

DONT's

  • Avoid making offhand commitments
  • Don’t rely excessively on your relationship with them to win the deal
  • Don’t try to rush them into a decision, provide all necessary information first

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Lillian is

  • Clear proof of product value matters to them, followed by others' testimonials and rapport.
  • Will you ever get a clear answer from Lillian

  • They are practical and friendly, don't expect a clear-cut response often.

Insights For Deal Planning

    How fast (or slow) will Lillian move?

  • They like to perform full analysis and can take time to make any decision.
  • Can Lillian take some risk or not?

  • They systematically evaluate all decisions and are unlikely to take many risks.

You And Lillian

Personality Compatibility


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