Lillian Youtz

Questioner
DISC Type : c

Manager, Account Setup Ostomy at Comfort Medical, LLC

Minneapolis, Minnesota, United States

Overview

Lillian Youtz is an experienced Manager in the medical device industry, currently leading the Account Setup Ostomy team at Comfort Medical. Her background includes progressive leadership roles at Coloplast, specializing in customer relationship management and team supervision. She is currently pursuing an Associates degree at Normandale Community College.

Lillian is passionate about fostering a diverse and inclusive team environment. Her professional interests are complemented by a commitment to continuous learning and leadership development, as demonstrated by her ongoing education and specific coursework she has undertaken.

She is the recipient of a "High Jumper Award, " recognizing significant achievement or progress.

Personality Overview

Price-Sensitive

Value Seeker

Cautious & Analytical

They generally do not appreciate an overfriendly approach and prefer to stay to-the-point.  It is quite likely of them to ask for pricing or other concessions. While they don't hesitate to ask questions, they are generally risk-averse and tend to be late adopters.

Topics They Care About

Medical Device CSM
Her career at Coloplast and Comfort Medical demonstrates deep expertise in customer care and account management within the medical device sector.
Team Leadership
Has progressed from Advisor to Supervisor and now Manager, and has completed an Accelerated Leadership course, showing a focus on leading teams.
Diversity & Inclusion
Expressed excitement online about joining a team that actively strives to have more diversity every single day.

Media Appearances

Lillian has no verified media appearances

Work History

6-2025
Manager, Account Setup Ostomy at Comfort Medical, LLC
8-2020 - 6-2025
Supervisor, Consumer Continence Advising at Coloplast
5-2020 - 8-2020
Senior Consumer Care Advisor at Coloplast
1-2017 - 5-2020
Consumer Care Advisor at Coloplast
3-2016 - 1-2017
Assistant Store Manager at lucy activewear

Education

Associate's degree from Normandale Community College
2010 - 2013
High School Diploma from Shakopee Senior High School

More Information

Social Presence :

Prographics :

Exp : 11 Location : Minneapolis, Minnesota, United States Job Level : Middle Designation : Manager, Account Setup Ostomy at Comfort Medical, LLC
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Insights For Selling To Lillian

During A Call Or A Meeting

DO's

  • Share as much information as possible regarding your product
  • Back up any claims with data and numbers
  • Keep some extra margin in hand as they will likely negotiate the pricing

DONT's

  • Don’t try to be too friendly or informal with them
  • Don’t depend too much on anecdotal evidence, it reduces their confidence
  • Don’t overhype the product/pitch, keep it measured

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Lillian is

  • Ensuring that the product delivers ROI, cost-effective pricing and process compliance are very important for them.
  • Will you ever get a clear answer from Lillian

  • It doesn’t come naturally to them but they can say no if they are not convinced.

Insights For Deal Planning

    How fast (or slow) will Lillian move?

  • If they have the information that they need, they can move fast at making their decisions.
  • Can Lillian take some risk or not?

  • They can take risk if they are convinced that they have analyzed the circumstances well.


You And Lillian

Personality Compatibility


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