Linda Moser in

Linda Moser

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Senior Director Customer Relations at Five Below
📍 Greater Philadelphia, United States

Linda Moser is a seasoned retail leader with over two decades of experience, currently serving as the Senior Director of Customer Relations at Five Below. She was instrumental in growing two companies, Zany Brainy and Five Below, from startups into successful retail chains. Linda is a graduate of Florida State University.

Linda is passionate about building and leading teams that are focused on delivering the highest levels of service to both external customers and internal partners. She excels at creating scalable processes and procedures that drive business growth and operational excellence, ensuring high standards of service throughout the company.

She has worked alongside the same colleague for 20 years across two consecutive companies, showcasing remarkable professional loyalty and teamwork.

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Experience
32 Years
Current Role
Senior Director Customer Relations
Job Level
Senior
Location
Greater Philadelphia, United States
Personality Overview

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Communication Style
Decision Approach
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Priorities

Topics Linda cares about

Customer Experience
As Senior Director of Customer Relations, she oversees all aspects of customer support, focusing on CSAT and ensuring high service standards across the organization.
Retail Operations
Has extensive experience creating store policies, managing new store openings, and serving as the liaison between field and office teams for major retail chains.
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Career

Work history

4-2016
Senior Director Customer Relations
Five Below
5-2002 - 3-2016
Store Operations
Five Below
2-1994 - 4-2002
Store Operations Manager
Zany Brainy
In the press

Media appearances

Creating Amazing Experiences Inside Of Five Below and Beyond. Featured in Mission.org
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Education
Bachelors of Science
Florida State University
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

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