Linda Rivera in

Linda Rivera

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Vice President of Quality & Process Improvement at Hilldrup Moving and Storage
📍 Stafford, Virginia, United States

Linda Rivera is the Vice President of Customer Experience and Process Improvement at Hilldrup Moving and Storage, where she has worked for over two decades. She is an expert in optimizing customer satisfaction and organizational efficiency, drawing on her education in Business/Marketing.

She is passionate about servant leadership and mentoring to foster team growth. Her professional interests include companies like Marriott International and Scottish Development International, likely for their excellence in customer service and business development.

Unique fact: Linda has dedicated her entire career to Hilldrup, progressively advancing from Customer Assistance Manager to her current executive role.

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Experience
38 Years
Current Role
Vice President of Quality & Process Improvement
Job Level
Senior
Location
Stafford, Virginia, United States
Personality Overview

How Linda shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Linda cares about

Customer Experience
Her entire career and current executive role are centered on enhancing the customer journey and driving satisfaction through innovative service strategies.
Process Improvement
A core part of her title, she focuses on data-driven improvements and ISO certification initiatives to maximize organizational efficiencies.
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Career

Work history

2020 - 2023
Vice President of Quality & Process Improvement
Hilldrup Moving and Storage
2010 - 2020
VP Quality/Customer Relations
Hilldrup Moving and Storage
2005 - 2010
Director of Quality and Customer Relations
Hilldrup Moving and Storage
8-1995
Vice President Customer Experience and Process Improvement
Hilldrup Moving and Storage
1995 - 2005
Customer Assistance Manager
Hilldrup Moving and Storage
In the press

Media appearances

Linda Rivera Elected to Chamber of Commerce Board of Directors. Featured in Hilldrup Moving and Storage Blog
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Education
Education details unavailable
McMaster University
Business/Marketing
Humber College
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

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