Lisa Connellan

Examiner
DISC Type : cs

Head of Business Services & Development at King's College London

London, England, United Kingdom

Overview

Lisa Connellan is an award-winning Head of Business Services & Development at King’s College London, where she has driven major sustainability and innovation projects. Described by colleagues as efficient, proactive, and detail-oriented, she leverages her BSc in Applied Nutrition to enhance university catering services, recently winning the 2024 "Unsung Hero" award.

Outside of work, Lisa is deeply committed to community service. She serves on the welfare board for HMP Belmarsh, a high-security prison, and actively volunteers with the NHS. Additionally, she participates in the Kings Mentor Scheme, where she coaches and mentors women to help them navigate their careers in higher education.

In 2024, she was recognized with the Unsung Hero Award at the prestigious Public Sector Catering Awards for her significant impact.

Personality Overview

Process Oriented

Overcautious

Tough To Convince

Being observant comes to them naturally.  The only way to convince them is by showing them examples and ample proof. They tend to be clear about their needs and limitations and are unlikely to promise too much.

Topics They Care About

Sustainable Catering
Leads initiatives in plant-forward menus, waste reduction, and ethical sourcing, helping King's College London achieve a 3-star rating from the Sustainable Restaurant Association.
Student Welfare
Demonstrated a commitment to supporting students by devising and implementing a special cost-of-living package for those experiencing hardship.
Food Waste Reduction
Successfully introduced the "Too Good To Go" app across all sites and worked with suppliers to switch to biodegradable packaging, significantly cutting down on food and plastic waste.

Media Appearances

Unsung Hero Award: Lisa Connellan - King's College London. Featured in Public Sector Catering

See Now

Work History

1-2026
Head of Business Services & Development at King's College London
6-2019 - 1-2026
King’s Food at King's College London
8-2017 - 5-2019
Head of Commercial Services at Greenwich Students'​ Union
8-2011 - 7-2017
Commercial Services Manager at Students' Union University of Greenwich
3-2009 - 8-2011
Bars Manager at Students Union University Of Greenwich

Education

1998 - 2001
BSc Applied Nutrition from University of Greenwich

More Information

Social Presence :

Prographics :

Exp : 16 Location : London, England, United Kingdom Job Level : Mid-senior Designation : Head of Business Services & Development at King's College London
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Insights For Selling To Lisa

During A Call Or A Meeting

DO's

  • Spend time addressing concerns around risk and change, they will have them even if they don't express them
  • Expect them to be vague in response to your questions, ask firmly and pointedly
  • First of all, focus on building their confidence by sharing examples, case studies etc.

DONT's

  • Don't use phrases like 'do not worry', 'i promise' etc.
  • Avoid getting into storytelling mode, especially when they ask specific questions
  • Don't be very accepting if that is your natural style, stay firm

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Lisa is

  • Adoption by others is very important to them, followed by confidence in ROI.
  • Will you ever get a clear answer from Lisa

  • Often, they don't say no, or keep going about it in circles.

Insights For Deal Planning

    How fast (or slow) will Lisa move?

  • They don't like to hasten, so their speed of decision-making may be slow.
  • Can Lisa take some risk or not?

  • They have little willingness to take risks, and prefer making calculated decisions.

You And Lisa

Personality Compatibility


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