Lisa Van Ever

Commander
DISC Type : D

Chief Customer Officer at Stellic

Sarasota, Florida, United States

Overview

Lisa Van Ever is the Chief Customer Officer at Stellic, specializing in transforming customer operations for private equity-backed B2B SaaS companies. With an MBA from Northwood University, she excels at driving growth, retention, and operational efficiency. Colleagues describe her as a dynamic, energetic, and conscientious leader who is also a great teacher.

Based in Orlando, Florida, Lisa is passionate about humanitarian services, community causes, and supporting others through service. She is a strong advocate for women in leadership within the tech industry, actively mentoring young professionals. Her personal interests also include self-care, wellness, and fitness.

She co-founded "My Success Quest, " a platform to creatively share her experiences and insights on customer success.

Personality Overview

Strong-Willed

Candid & Clear

Impact-Driven

They like to stay in control of the negotiation or defining of the terms.  They respond well to strong and respectful communication. They are less concerned about the product and more about its potential impact.

Topics They Care About

SaaS Growth
Her career is built on leading SaaS firms through transformational growth, focusing on achieving record retention, revenue expansion, and operational efficiency in PE-backed environments.
Customer Success
As a Chief Customer Officer, she focuses on transforming post-sales operations and has started "My Success Quest" to share her expertise on the topic.
EdTech Innovation
Her current role at Stellic and previous role at Coursedog are focused on providing technology platforms that revolutionize academic operations for higher education institutions.

Media Appearances

Lisa has no verified media appearances

Work History

1-2025
Chief Customer Officer at Stellic
10-2024 - 12-2024
Business Consulting at Stealth
6-2023 - 10-2024
Chief Customer Officer at Coursedog
1-2020 - 6-2023
Senior Vice President, Professional and Managed Services at PlanSource
2-2019 - 1-2020
Vice President Shared Services at CentralSquare Technologies

Education

Master of Business Administration - MBA from Northwood University - DeVos Graduate School
BBA from Saginaw Valley State University - College of Business and Management

More Information

Social Presence :

Prographics :

Exp : 19 Location : Sarasota, Florida, United States Job Level : Leadership Designation : Chief Customer Officer at Stellic
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Insights For Selling To Lisa

During A Call Or A Meeting

DO's

  • Objectively showcase the impact that your product creates
  • Speak about competitive differentiation that your product offers
  • Refer to testimonials from well-known industry leaders

DONT's

  • Don’t focus on process and rules, give the impression of being a ‘gets it done’ person
  • Do not hesitate from asking counter questions, just avoid challenging their authority
  • Do not back off when challenged, respond with a confident, objective answer instead

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Lisa is

  • Confidence in impact is paramount to them, followed by a sense of achievement and ROI.
  • Will you ever get a clear answer from Lisa

  • If they are not convinced, they will have no hesitation in telling you the same.

Insights For Deal Planning

    How fast (or slow) will Lisa move?

  • If convinced, they can reach decisions quite fast.
  • Can Lisa take some risk or not?

  • They do not shy away from taking risks, but can be quite binary about them.

You And Lisa

Personality Compatibility


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