Liz Starling

Enthusiast
DISC Type : i

Head of Customer Success at Anthropic

New York, New York, United States

Overview

Liz has no verified overview

Personality Overview

Non-Confrontational

Story Driven

Amiable & Agreeable

Unlike D or C types, they are convinced more by stories and testimonials.  They are more about building relationships than just cutting deals. They agree with others often, so exercise caution when relying on their word.

Topics They Care About

Liz has no verified topics they care about

Media Appearances

Liz has no verified media appearances

Work History

5-2025
Head of Customer Success at Anthropic
2-2024 - 5-2025
Head of Customer Success, AMER at Slack
2-2022 - 2-2024
Head of Success, Consumer Business Services & Emerging Markets at Slack
10-2020 - 2-2022
Customer Success Leader at Slack
6-2019 - 9-2020
Senior Manager at Deloitte

Education

2003 - 2007
Bsc (Hons) from University of the West of England

More Information

Social Presence :

Prographics :

Exp : 17 Location : New York, New York, United States Job Level : Mid-senior Designation : Head of Customer Success at Anthropic
URL has been copied!

Insights For Selling To Liz

During A Call Or A Meeting

DO's

  • Ask them how their day is going or exchange some other pleasantries
  • Maintain high, positive energy and convey confidence
  • Invite them for a lunch or a drink/coffee

DONT's

  • Don’t push them for a direct ‘no’, take lack of ‘yes’ as ‘no’ after some time
  • Don’t ask too many questions in one go, weave them into the flow
  • Avoid overloading them with too much information

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Liz is

  • Relationships and rapport matter to them, but so does the value of the product.
  • Will you ever get a clear answer from Liz

  • They probably won't say no directly.


Insights For Deal Planning

    How fast (or slow) will Liz move?

  • They are not the ones to make fast decisions, even while they stay committed.
  • Can Liz take some risk or not?

  • If it seems really necessary, they can take small risks.

You And Liz

Personality Compatibility


Other Anthropic Employees

Explore more public profiles from related professionals at the same organization.

More Profiles

Discover additional public profiles from our index.

Search more profiles

Looking for someone else? Search here for anyone.

Or visit Humantic AI to know more.