Loganathan Siva in

Loganathan Siva

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Vice President - CX and Contact Center Intelligence at Persistent Systems
📍 San Francisco Bay Area, United States

Loganathan is the Vice President of CX and Contact Center Intelligence at Persistent Systems, bringing over 20 years of experience in IT sales and marketing. He specializes in digital transformation and cloud migration, focusing on UCaaS and CCaaS solutions. His colleagues describe him as a thoughtful, dedicated, sincere, and inspiring leader.

As a thought leader and evangelist, he is passionate about applying Generative AI, Large Language Models, and Agentic AI to create intelligent, human-centered customer experiences that can scale globally.

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Experience
32 Years
Current Role
Vice President - CX and Contact Center Intelligence
Job Level
Senior
Location
San Francisco Bay Area, United States
Personality Overview

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Decision Approach
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Priorities

Topics Loganathan cares about

Generative AI in CX
He is a thought leader and evangelist for using Generative AI, LLMs, and Machine Learning to innovate customer engagement.
Cloud Contact Centers
Possesses deep domain knowledge in cloud migration solutions, including spearheading sales for UCaaS and CCaaS for large enterprises.
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Career

Work history

8-2025
Vice President - CX and Contact Center Intelligence
Persistent Systems
11-2012 - 9-2025
Director - Contact Center and Business applications
AdvanTel Networks (acquired by ConvergeOne in 2018)
11-2012 - 9-2025
Director - C1CX
ConvergeOne
9-2005 - 10-2012
Regional Director, Sales - West Coast, USA
Servion Global Solutions Inc
12-2001 - 9-2005
Regional Manager, West - Mumbai, India
Servion Global Solutions Inc
In the press

Media appearances

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Education
1995 - 1998
MBA
Loyola Institute of Business Administration
1989 - 1992
Bachelor of Science
University of Madras
1987 - 1989
High School
Chinmaya Vidyalaya
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

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