Lori Johnson Murawski, MBA

Organizer
DISC Type : Sd

Chief Experience Officer at TelComm Credit Union

Springfield, Missouri, United States

Overview

Lori is the Chief Experience Officer at TelComm Credit Union, leveraging an extensive background in the banking industry and marketing. A Drury University MBA graduate, colleagues describe her as creative, diligent, and collaborative, with a talent for uniting people to achieve common goals and seeing the bigger picture.

Personality Overview

Thoughtfully Quick

Strong-minded

Pleasant

They exhibit a rare combination of being result-oriented but patient at the same time.  They might take some time to make their mind up but once they do, they don't change it easily. Reading between the lines and seeing beyond your words comes naturally to them.

Topics They Care About

Customer Experience
As Chief Experience Officer, her entire role is focused on the member journey and satisfaction within the credit union.
Community Engagement
Demonstrated through her board service with CASA of SW Missouri, participation in Leadership Springfield, and support for the Generosity Collective.
Leadership Development
She actively seeks growth opportunities, participating in programs like the Legacy Network cohort and United WE's Journey Group to enhance her leadership skills.

Media Appearances

Lori has no verified media appearances

Work History

1-2020
Chief Experience Officer at TelComm Credit Union
1-2006 - 1-2020
Vice President of Marketing & Bus. Development at TelComm Credit Union
Marketing Director at Multipli Credit Union
8-1998 - 8-2002
Sr. Sales Adminstrator/Team Lead/Trainer at Positronic Industries
5-1994 - 8-1998
Special Events Coordinator at National Multiple Sclerosis Society

Education

9-2025 - 5-2026
Education details unavailable from Legacy Network 2025-2026 Cohort
8-2025 - 5-2026
Southwest Missouri Journey Group from United WE

More Information

Social Presence :

Prographics :

Exp : 28 Location : Springfield, Missouri, United States Job Level : Leadership Designation : Chief Experience Officer at TelComm Credit Union
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Insights For Selling To Lori Johnson

During A Call Or A Meeting

DO's

  • Let them know of potential risks but suggest mitigation methods alongside
  • Come across as a trustworthy professional and be respectful, they usually know their game
  • Focus on the results that your product produces, expect some strategic questions in return

DONT's

  • Don't take their patience for granted, avoid long-winding sermons
  • Don't focus too much on mutual contacts or bother about other stakeholders, focus on them
  • Don't shy away from asking hard questions, but be extra polite

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Lori Johnson is

  • Strong proof of impact and their conviction will matter the most, but they wouldn't want to act unilaterally either
  • Will you ever get a clear answer from Lori Johnson

  • They will say no if they are not convinced but you will have to prompt them.

Insights For Deal Planning

    How fast (or slow) will Lori Johnson move?

  • They will want to understand things well but can move fast once they have a clear picture.
  • Can Lori Johnson take some risk or not?

  • They have good risk tolerance but are likely to think it through once or twice.

You And Lori Johnson

Personality Compatibility


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