Lori Kim

Pioneer
DISC Type : DIS

Sr. Customer Success Account Manager | Families Inclusion Network Communities Co-Chair at Microsoft

Greater Chicago Area, United States

Overview

Lori Kim is a Senior Customer Success Account Manager at Microsoft, focusing on digital transformation and innovation for financial services clients. A University of Illinois Chicago School of Law graduate, she leverages her diverse background to drive customer value. People who have worked with her describe her as reliable, well-organized, and passionate, with a unique ability to galvanize teams.

Outside of work, Lori is deeply committed to community advocacy, serving on the boards of the Illinois Association for Gifted Children, Administer Justice, and the Korean American Wellness Association. She is a passionate ambassador for STEAM education, mental health awareness, and supporting neurodiversity, dedicating her time to various non-profit organizations.

She co-organized the FinTech Autism Hackathon, a testament to her dedication to applying technology for social good.

Personality Overview

Dynamic But Sincere

Decisive But Friendly

Driven But Considerate

They have the unique ability to win both love and respect from their team (or outsiders)  They combine a unique set of diverse traits where they are fast and friendly but can slow down to be thorough when needed If they are convinced, they can become very strong champions for your product

Topics They Care About

Neurodiversity & STEAM
Co-organizes the AI & Autism Hackathon and serves as a Neurodiversity Catalyst, passionately promoting STEAM education for gifted and talented children.
Mental Health Advocacy
Serves as a Mental Health Ambassador and Board Member for the Korean American Wellness Association, working to normalize conversations around mental health.
Justice & Pro Bono
As a board member and past volunteer attorney for Administer Justice, she is a strong advocate for providing legal access to vulnerable communities.

Media Appearances

Lori has no verified media appearances

Work History

6-2021
Sr. Customer Success Account Manager | Families Inclusion Network Communities Co-Chair at Microsoft
1-2023
Board Member | Giftedness and Neurodiversity Catalyst at Illinois Association for Gifted Children (IAGC)
9-2023
Board Member | Client and Justice Advocate at Administer Justice
12-2023
Board Member | Mental Health Ambassador at Korean American Wellness Association (KAWA)
8-2019 - 11-2020
IT Project Leader, IT Project Execution at Zurich North America

Education

JD - State of Illinois from University of Illinois Chicago School of Law
B.S. from DePaul University

More Information

Social Presence :

Prographics :

Exp : 5 Location : Greater Chicago Area, United States Job Level : Middle Designation : Sr. Customer Success Account Manager | Families Inclusion Network Communities Co-Chair at Microsoft
URL has been copied!

Insights For Selling To Lori

During A Call Or A Meeting

DO's

  • During followups, use calls or text if needed, they should be fine
  • Keep your pitch focused on the impact but nurture the relationship too
  • Use phrases like ‘your decision will’, ‘you will impact’ etc.

DONT's

  • Avoid focusing only on the product or its ROI, keep building trust subtly
  • Don’t hesitate from asking questions or pushing them, but take a formal approach
  • Don’t be very informal during the early interactions even if they are being so themselves

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Lori is

  • Nothing less than a strong combination of proof of results, relationship and high levels of professionalism is effective with them.
  • Will you ever get a clear answer from Lori

  • They can say no while staying friendly, but can also be pursuaded to reconsider

Insights For Deal Planning

    How fast (or slow) will Lori move?

  • They are generally fast movers and can take quick decisions
  • Can Lori take some risk or not?

  • They have high risk-appetite but can get ahead of themselves once in a while. Observe carefully

You And Lori

Personality Compatibility


Other Microsoft Employees

Explore more public profiles from related professionals at the same organization.

More Profiles

Discover additional public profiles from our index.

Search more profiles

Looking for someone else? Search here for anyone.

Or visit Humantic AI to know more.