Lorna Finnegan

Go-getter
DISC Type : d

Director, Customer Experience (CX) at Strava

Dublin, County Dublin, Ireland

Overview

Lorna has no verified overview

Personality Overview

Vision Oriented

Challenger

Direct & Candid

They don’t always try to control the conversation but neither do they like yielding it fully.  They care equally about the product and its potential impact. They respond well to confident salespeople.

Topics They Care About

Lorna has no verified topics they care about

Media Appearances

Lorna has no verified media appearances

Work History

3-2026
Director, Customer Experience (CX) at Strava
7-2025 - 3-2026
Senior Manager at Strava
11-2024 - 8-2025
Manager, Community Management at Strava
3-2020 - 4-2024
Manager, Partner Operations Responsibility & Media Lead at YouTube
9-2018 - 3-2020
Partner Operations Manager at YouTube

Education

3-2023 - 10-2023
Education details unavailable from iPEC Coaching
10-2022 - 3-2023
Agroecology and Sustainable Agriculture from Santa Cruz Permaculture Design

More Information

Social Presence :

Prographics :

Exp : 11 Location : Dublin, County Dublin, Ireland Job Level : Mid-senior Designation : Director, Customer Experience (CX) at Strava
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Insights For Selling To Lorna

During A Call Or A Meeting

DO's

  • Make sure that you you respond to any queries from them quickly
  • Tell them that you are there to help them create visible impact within their organization
  • Get to the point quickly instead of spending too much time on pleasantries

DONT's

  • Don’t expect them to change their mind quickly if they say no once
  • Avoid long winding pitches, stay objective
  • Don't try too hard to get friendly, let it happen with time

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Lorna is

  • Conviction in the product matters to them, followed by proof points and strong testimonials.
  • Will you ever get a clear answer from Lorna

  • They may not be very forthcoming, but they will say no if needed.

Insights For Deal Planning

    How fast (or slow) will Lorna move?

  • They are neither the fastest decision makers nor the slowest.
  • Can Lorna take some risk or not?

  • They can take risks but after weighing up the pros and cons.

You And Lorna

Personality Compatibility


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