Lorna Gordon

Questioner
DISC Type : c

Client Operations Manager at Doximity

Austin, Texas, United States

Overview

Lorna has no verified overview

Personality Overview

Not Easily Convinced

Price-Sensitive

Cautious & Analytical

They generally do not appreciate an overfriendly approach and prefer to stay to-the-point.  While they don't hesitate to ask questions, they are generally risk-averse and tend to be late adopters. They prefer to analyze every situation thoroughly.


Topics They Care About

Lorna has no verified topics they care about

Media Appearances

Lorna has no verified media appearances

Work History

4-2025
Client Operations Manager at Doximity
6-2023 - 4-2025
Client Operations Specialist at Doximity
11-2020 - 8-2021
Lead, Product Support at Press Ganey
1-2020 - 11-2020
Lead, Product Support at Healthgrades
1-2019 - 1-2020
Local Search Specialist at Healthgrades

Education

2000 - 2004
BA from Oglethorpe University

More Information

Social Presence :

Prographics :

Exp : 20 Location : Austin, Texas, United States Job Level : Middle Designation : Client Operations Manager at Doximity
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Insights For Selling To Lorna

During A Call Or A Meeting

DO's

  • Emphasize on objective proof of ROI, help them do a thorough evaluation
  • Keep some extra margin in hand as they will likely negotiate the pricing
  • If you have a lower priced product compared to the competition, call out the same

DONT's

  • Avoid phrases like ‘do not worry about’, ‘no one compares to’ etc.
  • Don’t try to be too friendly or informal with them
  • Don’t overhype the product/pitch, keep it measured

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Lorna is

  • Confidence that the product provides ROI, effective pricing and process adherence matter the most to them.

  • Will you ever get a clear answer from Lorna

  • It doesn’t come naturally to them but they can say no if they are not convinced.

Insights For Deal Planning

    How fast (or slow) will Lorna move?

  • They can move at a reasonable pace while making their decisions if they have the necessary information.

  • Can Lorna take some risk or not?

  • They can take risk if they are convinced that they have analyzed the circumstances well.


You And Lorna

Personality Compatibility


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