Lorna Phelan

Trailblazer
DISC Type : DI

Director of Strategic Stakeholder Engagement at RNIB

Peterborough, England, United Kingdom

Overview

Lorna has no verified overview

Personality Overview

Achievement-Oriented

Friendly But Fast

Assertive

They are not against taking risks and can make tough decisions when required.
  They will bat for you if they come to believe in you. A combination of speed and relationship gets the best response from them.

Topics They Care About

Lorna has no verified topics they care about

Media Appearances

Lorna has no verified media appearances

Work History

7-2022
Director of Strategic Stakeholder Engagement at RNIB
10-2019 - 12-2020
Head of Governance Project at RNIB
1-2019 - 9-2019
Head of Programme Delivery at RNIB
2-2018 - 12-2018
Head of Innovation and Commercial Relationships at RNIB
12-2015 - 12-2017
Head of Customer Excellence at Weetabix

Education

1992 - 1996
Joint Honours Degree in French & German from University of Reading
1985 - 1992
Education details unavailable from Kingston Grammar School

More Information

Social Presence :

Prographics :

Exp : N/A Location : Peterborough, England, United Kingdom Job Level : N/A Designation : Director of Strategic Stakeholder Engagement at RNIB
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Insights For Selling To Lorna

During A Call Or A Meeting

DO's

  • Use phrases like ‘your decision will’, ‘you will impact’ etc.
  • Keep your pitch focused on the impact but nurture the relationship too
  • Help them visualize the impact of their decision

DONT's

  • Don’t hesitate from asking them how they truly feel about your product
  • Don’t force involvement of other stakeholders unless it is critical
  • Don't make any commitments that you might not be able to fulfill

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Lorna is

  • Relationship and product conviction matter equally, followed by a sense of achievement.
  • Will you ever get a clear answer from Lorna

  • If they are not convinced, they will say no though in a friendly way.

Insights For Deal Planning

    How fast (or slow) will Lorna move?

  • They can make decisions quickly if they develop trust in you and conviction in the product.
  • Can Lorna take some risk or not?

  • If necessary, they will be ready to take risks.

You And Lorna

Personality Compatibility


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