Lou Serio

Enthusiast
DISC Type : i

Vice President, Communications at Teladoc Health

San Francisco Bay Area, United States

Overview

Lou has no verified overview

Personality Overview

Story Driven

Optimistic

Consensus Focused

Unlike D or C types, they are convinced more by stories and testimonials.  They tend to be agreeable by nature, so take their promises with a pinch of salt.
 They are more about building relationships than just cutting deals.

Topics They Care About

Lou has no verified topics they care about

Media Appearances

Lou has no verified media appearances

Work History

9-2025
Vice President, Communications at Teladoc Health
3-2025 - 9-2025
Head of Public Relations at Teladoc Health
8-2024 - 3-2025
Interim Head of Public Relations at Teladoc Health
9-2018 - 8-2021
Account Director (Media) at Reservoir Communications Group
11-2016 - 10-2018
White House Producer and Off-Air Reporter at CBS News

Education

Bachelor of Arts (B.A.) from Vassar College
Fellowship from Loyola Law School, Los Angeles

More Information

Social Presence :

Prographics :

Exp : N/A Location : San Francisco Bay Area, United States Job Level : N/A Designation : Vice President, Communications at Teladoc Health
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Insights For Selling To Lou

During A Call Or A Meeting

DO's

  • Speak from experience about success that the product has seen with other customers
  • Compliment them about their personality if you get a chance
  • Give them the opportunity to lead the conversation where possible

DONT's

  • Don’t be too formal with them, they trust informality more
  • Don't be critical or challenge them openly, they can react defensively
  • Don’t be excessively objective, be like a storyteller with them

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Lou is

  • Relationships and rapport matter to them, but so does the value of the product.
  • Will you ever get a clear answer from Lou

  • They are unlikely to say no directly.

Insights For Deal Planning

    How fast (or slow) will Lou move?

  • They are not very fast decision makers, even while they continue to stay engaged.
  • Can Lou take some risk or not?

  • If it seems really necessary, they can take small risks.

You And Lou

Personality Compatibility


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