Louise Gilbert

Inspirer
DISC Type : di

Head of Digital Transformation & Delivery Excellence at World Vision

Auckland, Auckland, New Zealand

Overview

Louise is an organizational transformation leader with 24 years of experience in complex global programs. As Head of Digital Transformation at World Vision, she uses values-based leadership and certified change management skills (Prosci, PRINCE2) to align teams and deliver strategic outcomes.

Passionate about the human side of business, Louise focuses on an empathetic understanding of how people experience transformation. She enjoys sharing her expertise with other professionals and has presented her insights on change management at major international conferences.

She played a key role in change management for New Zealands nationally significant COVID-19 Vaccination and Immunisation Programme.

Personality Overview

Charming & Persuasive

Fast Adopter

Decisive

They usually prefer to drive the conversation.  They respond well to objective pitches but also attach some value to relationships. They don’t mind taking a stand if they believe in something.

Topics They Care About

Global Transformation
Leads digital transformation and delivery excellence for World Vision, a global organization, focusing on aligning people, processes, and technology across diverse teams.
Change Methodologies
A certified Prosci practitioner who speaks at international conferences for organizations like the Association of Change Management Professionals (ACMP).
Empathetic Leadership
Emphasizes a values-based and empathetic approach, focusing on the "people side of transformation" to unify teams and achieve successful project outcomes.

Media Appearances

Louise has no verified media appearances

Work History

10-2025
Head of Digital Transformation & Delivery Excellence at World Vision
6-2024 - 10-2025
Senior Change Management Consultant at World Vision
9-2021 - 4-2024
Programme Manager for ERP Replacement at CARTERS
4-2021 - 10-2021
Senior Change Management Consultant at Deloitte
7-2020 - 3-2021
Organisational Change Management Lead | Program Horizon at Zespri International

Education

2011 - 2011
Prosci Change Management Practitioner from Prosci Global Affiliate Network
2005 - 2015
PRINCE2 Practitioner from Association of Project Managers Group

More Information

Social Presence :

Prographics :

Exp : 7 Location : Auckland, Auckland, New Zealand Job Level : Mid-senior Designation : Head of Digital Transformation & Delivery Excellence at World Vision
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Insights For Selling To Louise

During A Call Or A Meeting

DO's

  • Clearly address the competitive aspects
  • Keep your pitch focused on the impact but insert some anecdotes into it
  • Focus on the big picture and the strategic value of your product

DONT's

  • Don’t be very informal even if they are being so themselves
  • Don't be unorganized, be prepared for the pitch
  • Don’t keep repeating the same information, it could make them impatient

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Louise is

  • Confidence in the product’s value is critical, followed by relationship and a sense of achievement.
  • Will you ever get a clear answer from Louise

  • They will not hesitate to say no if they do not develop conviction.

Insights For Deal Planning

    How fast (or slow) will Louise move?

  • They can take fast decisions if they develop conviction in the product and find you trustworthy.
  • Can Louise take some risk or not?

  • They have the capability of taking risky decisions if necessary.

You And Louise

Personality Compatibility


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